Project Manager

4 hours ago

Singapore JonDavidson Full time $80,000 - $120,000 per year
Our client is a MNC specializing in VoIP/UC/Contact Center solutions in the IT and Telecom industry.

Responsibilities:
  • Customer facing focal point, for services delivery projects of VoIP, UC, CC SaaS & Managed Services.
  • Leading all project delivery activities, from sales-handover, through planning & implementation, to successful service onboarding, across VoIP, UC, CC solutions and services.
  • Serve as the customer point of contact and escalation point, managing the relationship with the customer key stakeholders, as well as with internal sales & services teams.
  • Develop a detailed project plan, perform risk management to minimize project risks, manage and monitor activities and progress, and provide regular updates to project stakeholders.
  • Coordinate with various internal and external teams and functions, as well as external vendors on projects related issues and resources allocation, for the flawless execution of projects.
  • Use appropriate verification and change management techniques to manage changes in project scope, schedule, and costs.
  • Create and maintain comprehensive project documentation.
  • Execute according to a Project Management methodology for experience consistency.
  • Ensure that all projects are delivered on-time, on-budget, on-scope, on-quality.
  • Report and escalate to management as needed.
  • Manage relationships, conduct periodic meetings, and provide reports to account owners.
  • Develop, deliver, and execute customer success plans which outline critical success factors and measures for success.
  • Act as a Customer Success Manager (CSM), handling VoIP, UC, CC SaaS solutions & Managed Services subscription customers, during their Day2 operations phase.
  • The client service manager will be the main focal point for overall service management, as well as the escalation point for critical problems and issues.
  • In the context of a CSM, ensure consistent and effective service adoption as per customer requirements, as well as establishing and monitoring clear retention goals by minimizing customer churn, overseeing customer lifecycle from onboarding to operations to renewal.
  • Weekend/After-hours engagement may be required on a need-to basis.
Requirements:
  • 5 years direct work experience in project management including all aspects of process development and execution.
  • Proven experience in managing and delivering technical projects to large enterprise companies in a technological environment (SaaS - advantage)
  • An ability to connect with customers and teammates and build strong relationships
  • Educational background, in the fields of computer science or engineering for technical project managers
  • Proven working experience as a technical project resource with understanding or hands-on experience in enterprise applications, Voice/UC solutions and Contact Centers.
  • Excellent proven client-facing and internal communication skills.
  • Excellent written and verbal communication skills.
  • Solid organizational skills including attention to detail and multi-tasking skills.
  • Comfortable with occasional, (non-extensive) travel to client sites.

  • Project Development Manager

    1 week ago

    Singapore PROJECT U PTE. LTD. Full time

    Key Responsibilities: - Develop and outline project plans and objectives. - Lead and coordinate project teams - Allocate and manage project resources and budget. - Serve as the main contact for project updates. - Track project progress and resolve issues. - Ensure project deliverables meet quality standards. - Identify and mitigate project risks. - Oversee...

  • Business Project Manager

    6 days ago

    Singapore P3 PROJECT PTE. LTD. Full time $90,000 - $120,000 per year

    Define project scope, goals, and deliverables that support business objectives.Develop detailed project plans, including timelines, budgets, and resource allocation.Coordinate cross-functional teams to ensure smooth execution of projects.Monitor project progress and performance, providing regular updates to management and stakeholders.Identify and manage...

  • PROJECT MANAGER

    7 days ago

    Singapore EARNEST DESIGNER & PROJECT PTE. LTD. Full time

    Job Description - Project Management and knowledge in construction detail-Co-ordinate with clients and internal department for quotations and negotiation.-Project Schedule and execute project activities.-Maintain and establish close relations with clients.-Handle in project submission and interior work processes.-Able to lead the operation team and...

  • PROJECT MANAGER

    1 week ago

    Singapore EARNEST DESIGNER & PROJECT PTE. LTD. Full time

    Job Description - Project Management and knowledge in construction detail -Co-ordinate with clients and internal department for quotations and negotiation. -Project Schedule and execute project activities. -Maintain and establish close relations with clients. -Handle in project submission and interior work processes. -Able to lead the operation team and...

  • PROJECT MANAGER

    7 days ago

    Singapore Earnest Designer & Project Pte Ltd Full time

    Responsibilities Project Management and knowledge in construction detail Coordinate with clients and internal department for quotations and negotiation. Project Schedule and execute project activities. Maintain and establish close relations with clients. Handle in project submission and interior work processes. Able to lead the operation team and...

  • project manager

    2 weeks ago

    Singapore EARNEST DESIGNER & PROJECT PTE. LTD. Full time $80,000 - $120,000 per year

    Job DescriptionProject Management and knowledge in construction detailCo-ordinate with clients and internal department for quotations and negotiation.Project Schedule and execute project activities.Maintain and establish close relations with clients.Handle in project submission and interior work processes.Able to lead the operation team and sub-contractors...

  • Project Manager

    2 weeks ago

    Singapore PM ASIA PROJECT SERVICES PTE. LTD. Full time

    PM Group has an immediate requirement for a project manager with field experience in delivering medium to large capital projects in the pharmaceutical industry. Key Responsibilities Manage day-to-day project management to ensure compliance to regulatory requirements. Planning, organizing, coordinating and communicating aspects of project work activities on...

  • Project Manager

    4 days ago

    Singapore PM ASIA PROJECT SERVICES PTE. LTD. Full time $120,000 - $200,000 per year

    PM Group has an immediate requirement for a project manager with field experience in delivering medium to large capital projects in the pharmaceutical industry.Key ResponsibilitiesManage day-to-day project management to ensure compliance to regulatory requirements.Planning, organizing, coordinating and communicating aspects of project work activities on site...

  • Site Project Manager

    1 week ago

    Singapore Project Innovations Pte Ltd. Full time

    DUTIES AND RESPONSIBILITIES Plan and manage all aspects of the project including scheduling, cost control, quality, safety, reporting & administration. Collaborate with project consultants & subject matter experts from conception through to tender, construction & completion to ensure required information is provided/ updated for a timely handover. Identify,...

  • Project Manager

    2 weeks ago

    Singapore EMERALD PROJECT PTE. LTD. Full time

    Job Description : Responsibilities include the execution of civil and structural design and construction for infrastructure works including Roads, Drains, Sewers and other public structures. Manage tender specifications and design requirements for calling of tender contracts. Manage detailed design of buildings and civil infrastructures. Work with Qualified...