Project Manager II

Work Location:

Hours:

Line of Business:

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Job Description

The TDS Data, Delivery & Integration (DDI) group enables efficient and effective program delivery of the dealer's major, cross-functional initiatives. We're an innovator and leader in the change management space. Our legendary customer & colleague experience continues to guide us as we deliver enhanced technology, process, and capabilities to support our business and stakeholders.

The APAC DDI team within TDS DDI department and will serve as a centralized function for managing the intake, assessment, prioritization, planning, and implementation processes surrounding TDS Singapore.

The APAC DDI team will partner closely with stakeholder groups from across the organization including (but not limited to) Operations, Compliance, Technology, Front Office and Risk to drive and deliver on initiatives that enable business growth and compliance with global regulatory initiatives in an efficient and effective way while managing the risks associated with large scale programs.

This role will report directly to the Senior Manager, Project Management within the APAC DDI team and will provide oversight, supervision, and leadership to initiatives managed out of the Singapore office. They are responsible for driving new business initiatives, regulatory change, innovation, and commercial awareness within the region. The trusted candidate will be someone that can build relationships, and provide leadership and direction, in partnership with business and executive stakeholders.  The successful candidate will be responsible for managing key end-to-end deliverables in alignment with business strategies and/or regulatory needs by leveraging proven Change Delivery methodologies.

Additional job accountabilities:

• Assist regional executives to manage the intake and funding process for new regional strategic initiatives

• Provide regional executives with connectivity to broader Change Delivery team in other regions

• Ensure end-to-end delivery of locally managed projects  

• Work in close partnership with all project stakeholders to align plans, timelines, expectations and deliverables to meet project's objectives

• Use negotiation and influencing skills to build consensus amongst diverse stakeholder groups to ensure project deliverables are met

• Ensure projects are delivered based on agreed scope, agreed timeline and approved budget

• Manage resolution of issues and risks effectively and if required, ensures timely escalation of the issues and risks

• Communicates effectively on project status and updates to stakeholders

• Manage project financials, including monthly variance analysis, program benefits and on-going costs

• Create and maintain comprehensive project management artifacts in compliance with Change Delivery methodologies, in alignment with agile delivery practices.

• Considered as a subject matter expert on practices, procedures and principles of project management

• Manage projects through Project Management Life Cycle including Start Well (Planning), Manage Well (Control) and End Well (Execution and Closure)

• Exercise discretion in managing correspondence and information, escalating issues where appropriate

• Manage communications to: Program Delivery Leadership team, impacted stakeholders and Control Partners

Qualifications/Skills/Experience: 

• 5+ years' experience in a change delivery role and preferably within financial services

• Strong working knowledge with project management tools, such as Confluence, JIRA, Clarity and Tableau

• Ability to learn quickly and develop a strong understanding of processes at TD and specific projects to effectively support subject matter experts in completing tasks

• Ability to connect stakeholders across functions that may require collaboration to deliver on the overall project.

• Solid organizational skills including attention to detail and multi-tasking skills

• Excellent verbal and written communication skills, and attention to detail

• Demonstrates superior inter-personal skills, conflict resolution, and negotiating skills

• Pro-active in developing and implementing strategies that significantly mitigate risk

• Proven ability to lead organizational change management activities within a project

• Experience in a large complex / matrix organization

• Demonstrated leadership ability

• Flexible and able to quickly adapt to unfamiliar, ambiguous or changing conditions

• Excellent analytical, problem solving, and relationship management skills

• Ability to work on multiple concurrent projects as and when required

Specific Education Requirements:

• University degree or equivalent

• PMP, PMI-ACP, CSM or CSP designation an asset

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
 
Colleague Development 
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
 

Interview Process 
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation 

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.