Kerbside Coordinator

*Join a diverse and supportive team in an exciting local environment and be part of a global company where the sky is the limit*

With over 60 years of global experience in rich physical security heritage, deep market insights and patented technology innovations, Certis is a trusted advanced integrated security services provider for businesses around the globe. Our commitment is to a Safer, Smarter and Better workplace that ensures every employee is supported, respected and empowered.

*Position Purpose*

Join the Frontlines of Airport Excellence as a Kerbside Coordinator at Sydney Airport

Are you passionate about safety, customer service, and keeping operations running like clockwork? Certis is seeking a proactive, experienced, and dedicated Kerbside Coordinator to be a key player in the dynamic environment of Sydney Airport.

About the Role

As a Kerbside Coordinator, you'll be at the forefront of airport landside operations—managing traffic flow, supporting customers (including those requiring special assistance), and ensuring safety across kerbside zones.

You'll also lead continuous improvement initiatives, coordinate with key stakeholders, and ensure compliance with operational standards.

*Key Responsibilities*

• Maintain a safe, efficient, and seamless kerbside and landside operation
• Implement global best-practice traffic and transport strategies
• Monitor contractor performance and provide reports to the Client Services Manager
• Lead audits and ensure compliance with SOPs
• Identify and drive improvements to infrastructure and operations
• Train and support kerbside staff and supervisors
• Represent Certis in industry forums and working groups
• Support the Bus & Limousine Registration System (BLRS) and manage infringement investigations
• Respond to and report on operational complaints and incidents

*Qualification*

Mandatory Qualifications:

• Blue Card – Traffic Control
• White Card – General Construction
• Landside Terminal Card or ASIC
• Completion of Certis Kerbside Induction

Skills & Attributes

• Strong communication, negotiation, and leadership skills
• Ability to work independently and as part of a team
• High attention to detail and excellent reporting/documentation skills
• A proactive, safety-first mindset and calm approach under pressure
• Experience in conflict resolution and customer-focused service delivery

*Experience*

At Certis, you're not just taking on a role you're becoming part of a team that powers one of Australia's most iconic gateways to the world. If you're ready to lead from the front and thrive in a fast-paced, safety-critical environment, we want to hear from you. Previous experience in traffic management, ground transport, or airport operations is Desirable.

*Benefits & Culture*

At Certis, we don't just offer jobs — we offer careers. When you join our team, you gain access to:

• A supportive and inclusive work culture
• Ongoing training and career development pathways
• Opportunities to be part of large-scale, high-profile operations
• An experienced leadership team that values your contribution
• A global network with local impact

*Diversity Statement*

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.  We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

*Certis Security Australia Master License*

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd

• NSW

• ACT

• QLD 41315

• WA SA48240

• NT 345

• SA ISL 178143

• TAS 3020

Certis Security Australia Pty Ltd

• NSW

• ACT

• QLD

• WA SA 72311

• SA ISL 235794

• VIC Z S

• VIC Z S

• NT 1093

• TAS