CAKE SHOP MANAGER/ ASSISTANT MANAGER

2 weeks ago

Central Singapore FIELDNOTES PTE. LTD. Full time $2,500 - $4,000 per year

Be part of a fast growing local cake boutique in Singapore, find us on or

Job Scope:

  • Represent the Fieldnotes outlet in all day to day operational needs, providing excellent customer service and customer care.
  • Ensure a neat and nice display of cakes and store cleanliness.
  • Planning and prediction of stocks and sales, and managing wastage and ordering from Central Kitchen.
  • An outspoken individual open to assisting customers with their queries, and any needs.
  • A great multi-tasker, someone who is proficient in cashiering, barista, serving, handling administrative matters including handling customer enquiries via email, telephone, IGDM, and ensuring smooth and seamless pre and post-sales customer service.
  • Ensure the smooth operation and efficient manning scheduling of the outlet.
  • Ensuring and maintaining customer satisfaction and excellent customer service, especially service recovery.

Requirements:

  • Able to work on Public Holidays and Weekends
  • 5.5 days work week
  • Customer-oriented individual who is able to provide excellent customer service
  • High standards for quality and cleanliness of outlet
  • Able to multi-task and perform in a fast pace environment
  • Looking to grow a career with us long term

Staff Benefits:

  • Meal Allowance
  • Medical Coverage
  • Lifestyle Coverage
  • Birthday Cake and Birthday Leave
  • Marriage Gift
  • Newborn Gift
  • Annual Performance Bonus
  • Yearly Increment

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