Admin & Customer Service Executive
1 week ago
KidStartNow is a Chinese enrichment centre dedicated to helping children build strong language foundations. We are looking for an Admin & Customer Service Executive who can support our centre's smooth operations, parents, and teachers.
What You'll Do- Be the first point of contact for parents — handle walk-ins, phone/WhatsApp enquiries, and provide course consultation.
 - Coordinate and support class operations — liaising with teachers, scheduling, preparing/printing class materials.
 - Manage centre admin tasks — student enrolments, invoicing, daily collections, and student record updates in our CRM system.
 - Provide clear updates on tasks, follow through reliably, and support management with ad-hoc duties.
 
- Warm, approachable, and customer-focused.
 - Organised and detail-oriented, with good communication skills.
 - Comfortable with basic computer/CRM tasks (e.g. data entry, WhatsApp, Google Workspace).
 - A self-starter who can work independently and give clear progress updates.
 - Bilingual in English and Chinese — able to liaise with parents and teachers (Chinese).
 - Experience in customer service, education centres, or admin roles is an advantage.
 
We are open to both full-time and part-time candidates:
Option A: Full-Time (4-Day Week)
- ~32 hours/week (including both Sat & Sun)
 
Option B: Part-Time (Weekend)
- Sat & Sun, 8:30am – 4:30pm
 
- Supportive, small-team environment passionate about education.
 - Convenient location near Bedok MRT.
 - Flexible arrangement — choose full-time 4-day week or stable weekend shifts.
 
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