VP, Regional Business Analyst for Cash Management

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Job Description:

• A Regional Business Analyst role in IT department with BA or Product Owner knowledge and experience to support strategic business solution, drive transformation and product development in the Cash Management domain which can cover Payment, Collection, Liquidity Management for the Group.

• Responsible to support ongoing, long-term program and product roadmap for continuous enhancement of the platform, domestically and across the region. 

• Able to effectively and efficiently engage business to understand their business strategy and product requirement to propose a build & implementation strategy that can meet their needs.

• Propose strategic recommendations to drive growth, usage, and adoption of the platform.

• Play a consultant role to business to propose options for consideration and drive outcome. 

• Ensure harmony, scalability and compatibility of proposed solution across the Group with regional mindset.

• Able to navigate various dependencies and streams to achieve best outcome for the business within stipulated timeframe with resources provided.  

• Stay abreast of market/industry trends and best practices to proactively recommend innovative solutions for business. 

• Be the strategic partner and bridge between Business and Technology team during solution and all phases of SDLC and/or Agile/SCRUM sprints/delivery and long-term technology roadmap planning.

Key Roles and Responsibilities:

• Support Enterprise Payment Services platform transformation portfolio as a Business Analyst that can cover multiple initiatives/agile squads and work closely with business partners to drive outcome to meet business objectives.

• Conduct analysis of regional business process, operations and technology solutions to harmonize design and build for maximum output in terms of digital adoption and end to end straight through processing, where possible.  

• Ensure that solution is scalable for regional deployment with strict alignment of business/operations processes and functions across the Group.  

• Work with data and customer, employee insights to propose solutions that can optimize process, enhance efficiency and improve customer/employee satisfaction.

• Engage business partners and end users to innovate and articulate end to end requirements.

• Provide support to architecture committee and project teams to ensure that target operating models are progressing in line with the preferred strategic architecture / chosen architectures and technology stack.

Requirement:

• At least 10 years of relevant business analysis experience in financial services environment, preferably in area of cash management/high/low value and real time payments, collections, liquidity management and virtual account management.

• Possess end to end business knowledge of Payments all the way from customer initiation via various digital channels to backend fulfilment, settlement, and financial posting.  

• Strong in industry formats for payments messaging MT1XX, 2XX and 9XX and ISO20022 equivalent and bundling of these messages for cash management services offered by a Bank.

• Composite of 70% business knowledge and 30% IT knowledge in payments space – more business/less IT

• Strong analytical and problem-solving skills with the ability to assimilate information quickly with attention to details.

• Excellent oral and written communication skills, including documentation and presentation skills.

• Comfortable communicating across different business divisions and different levels of seniority in the organization.

• Strong BA lead with the ability to take ownership and deliver independently to drive outcome.

• Able to prioritise tasks and work under pressure with tight deadlines and/or multiple projects.

• Strong interpersonal skills to liaise with business stakeholder and other subject matter experts to problem solving and influence outcome.

• Demonstrate experience and the ability to work in a culturally diverse and geographically distributed cross-functional teams and build relationships with stakeholders at all levels of the organization.

• Experience in negotiation and conflict resolution 

• Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.