Senior / Patient Service Associate, Appointment Services (Part-Time 25 hours)

24 hours ago


Tampines, Singapore Changi General Hospital Full time $40,000 - $60,000 per year

Responsibilities:

  • Provide excellent customer service to our customers and meticulous administrative support in Appointment Services section
  • Responsible for managing appointment requests and other appointment related enquiries (e.g. prescription requests) received via phone, faxes and emails
  • Meet quality standards and achieve department KPIs on a monthly basis

Requirements:

  • Minimum 'N' Level qualification
  • A customer-oriented team player with good interpersonal skills
  • Relevant work experience in call centre, healthcare, hospitality or service industries will be an advantage
  • Position is hired under SingHealth (CGH) Call Centre

Working Schedule:

· Mon – Fri : (5-day work week / office hours)

· Saturday (half – day) once every 8 weeks


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