Supply Chain Operations Specialist

1 week ago

Singapore GBS (SINGAPORE) PTE. LTD. Full time $60,000 - $120,000 per year

This hybrid role combines core responsibilities in Order Fulfilment (50%), Inside Sales (25%), and Procurement (25%).

1. Order Fulfilment Executive (50%)

Manages end-to-end order processing and delivery coordination while supporting fulfilment-related project tracking and cost monitoring.

Key Responsibilities:

  • Process and manage customer orders using Autocount Accounting Systems.

  • Coordinate with Logistics, Production, and QA/Compliance teams to ensure timely delivery.

  • Monitor order status and proactively update customers.

  • Handle orders, returns, and issue resolutions.

  • Acts as the primary contact for customer inquiries and delivery updates.

  • Collaborate with Sales and QA teams to align on service expectations and resolve any operational issues.

  • Maintain high levels of customer satisfaction through effective communication and service follow-up.

2. Inside Sales Representative (25%)

Supports sales functions by managing customer accounts, responding to RFQs, and handling small to mid-sized transactions, mainly on harvest business

Key Responsibilities:

  • Respond to customer inquiries and provide accurate product and order details.

  • Generate quotations and process corresponding sales orders.

  • Identify and act on opportunities for repeat business and upselling.

  • Maintain ongoing relationships with existing customers.

  • Act as the Point of Contact (PIC) for GB part creation.

  • Manage the Approved Vendor List (AVL), including vendor audits and long-term qualification processes.

3. Procurement (25%)

Handles sourcing, purchasing, and negotiation of goods and services, focusing on cost efficiency, supplier management, and timely, quality delivery.

Key Responsibilities:

  • Source and evaluate suppliers based on quality, cost, and reliability.

  • Request, compare, and analyse vendor quotations.

  • Negotiate pricing, terms, and delivery schedules to secure optimal value.

  • Place purchase orders and monitor delivery schedules.

  • Maintain accurate procurement records and supplier contracts.

  • Ensure goods and services meet required specifications, cost, quality, timelines.

Key Skills and Competencies:

  • Attention to detail and organizational skills

  • Effective communication and negotiation skills

  • Strong Time management and multitasking

  • Proactive problem-solving and critical thinking

  • Understanding of fundamental procurement processes

  • Strong ethics and a commitment to transparency and compliance

  • Knowledge of Engineering is preferred

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