Senior Manager, Loyalty and Marketing

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

The ideal candidate will bring a strong mix of analytical thinking, product intuition, and marketing expertise — along with a deep understanding of gamer behavior and digital ecosystems. You will lead a cross-functional team and collaborate closely with Product, Marketing, Commercial, and Software Development units to deliver a best-in-class loyalty experience that scales globally.

This is a high-impact leadership role for someone ready to transform loyalty into a strategic growth lever across our platform.

The successful candidate will work closely across the Razer Inc. business units including the

Razer Gold Team, Software Development, Global Marketing, , to best design the most

phenomenal loyalty program for Razer, and deliver on this initiative. The position requires an

experienced leader who is self-directed, global-minded and digital-centric with a flair for

stakeholder communication and project management.

Partner with the Global Head of Marketing, and other Business Units, and participate in

the development and execution of short-long term plans to propel Razer Gold and Silver

to be one of the top preferred brands for gamers and game partners

· Formulate and implement a strong and robust global loyalty program for Razer Inc. and

our gamers

· Develop the growth and expansion strategy to scale business development, product

development, marketing, partnerships and operations of the program

· Use data and consumer insights to devise effective strategies and loyalty models that

drive towards improving customer lifecycle management to achieve business goals

· Manage the P&L for the program and ensure that economic models and strategies

around earning, redemption and sale of loyalty points are in place

· Create an exceptional customer experience by exploring and implementing system and

operational enhancements, digital solutions, etc.

· Identify strategic inbound and outbound opportunities to drive the adoption,

engagement, and revenues for the program at scale

· Understand the global gaming and digital content landscape to better manage a program tailored for the brand and our target audience

· Manage a team comprising of marketing, product, operations, and business development specialists

· Manage cross-functional stakeholder communications across business units and country markets

8 years of experience in loyalty or membership program management, or related fields

· Minimum 5 years of proven experience and successful track record in managing a global

team and P&L

· Demonstrate experience with a successful track record in driving program expansion

and operations to achieve user adoption and revenue goals

· Strong analytical skills; capable of devising global strategies and models

· In-depth knowledge of the gaming industry or gamers in general, and understanding of

the digital space is highly advantageous

· Own and maintain an extensive and esteemed partnership network in the gaming, digital

content, payments, or consumer lifestyle industries

· Keen sense and interest in latest digital technology developments, market trends, near-

future trends and web technologies

· Highly organized, self-motivated with an impact-driven mindset to devise effective and

creative solutions

· Highly adaptable to changing environment and business landscape

· Ability to work well in a complex, matrixed environment

Are you game?