
Social Work Assistant
2 weeks ago
- The Social Work Assistant / Associate will provide psycho-social assessment, social work intervention, and support to clients and their families in resolving personal, social, emotional, and financial issues.
- This role focuses on client well-being through regular visits or telecare, showing care and concern while fostering connections with available resources and services.
Client Visitation and Telecare
- Conduct home visits or telecare sessions to assess clients' emotional, social, and physical well-being.
- Provide empathetic support and build rapport with clients and their families.
- Accompany clients to other essential engagements when required.
- Offer tailored advice on available resources and programs to meet individual needs.
- Guide volunteers and acquaint them with clients during visitation or engagement activities.
- Follow up with non-active clients via phone calls or newsletters.
- Motivate clients to participate in 365CPS programs, services, and community initiatives.
- Assist clients with applications for financial assistance and other welfare services offered by 365CPS.
- Prepare detailed reports on client interactions, visitation updates, and progress.
- Maintain an accurate client database for timely follow-ups and documentation.
- Collaborate with the multidisciplinary team to enhance service delivery and client outcomes.
- Organize and conduct support programs and activities.
- Contribute to outreach events.
- Diploma in Social Work, WSQ Diploma in Community Care or Social Service, or equivalent qualifications (e.g., ITE Diploma).
- Fresh graduates are welcome to apply; 1 to 2 years of relevant experience in the social service sector is an advantage.
- A team player with excellent interpersonal and communication skills.
- Patience, empathy, and strong listening skills to effectively engage and support clients.
- Proficient in Microsoft Office applications.
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