Systems & Network Infra Lead

Main Purpose of the Job:

To lead and own the technical engagement across systems and networks, ensuring the successful delivery of services and solutions that meet agreed requirements and desired outcomes. This role will report to the CIO/Global Head of IT.

Job Responsibilities:

1. Network & Infrastructure Architecture

• Lead network architecture planning, configuration, testing, and deployment of infrastructure services for IP telephony.
• Lead network architecture planning, configuration, testing, and deployment of infrastructure services.
• Manage fault, configuration, performance, and capacity monitoring using Network Management Systems (NMS).
• Evaluate and integrate emerging technologies to support scalability and cross-platform needs.
• Provide roadmaps and continuous process improvements for network systems.

2. Cybersecurity Leadership

• Direct cybersecurity strategy and controls across O365, Cisco, Fortinet, Palo Alto, and VMware NSX platforms.
• Coordinate security risk assessments, remediation, and incident response.
• Enforce secure data exchange practices and oversee the integration of system-level security.
• Advise on the security implications of infrastructure changes and promote security awareness and training.

3. Server, Storage & Systems Management

• Administer enterprise servers: installation, upgrades, monitoring, and performance tuning.
• Lead capacity planning and availability strategies to meet SLA targets.
• Manage user accounts, patch deployments, and infrastructure maintenance.
• Conduct server architecture evaluations and create business cases for upgrades when needed.

4. Cloud Platform & Microsoft 365 Administration

• Maintain and operate Microsoft 365 and Azure cloud platforms.
• Manage cloud-based services: Exchange Online, OneDrive, Teams, and SharePoint.
• Administer identity, access rights, and licensing for Microsoft cloud users.
• Configure and manage mobile device and app policies using Microsoft Intune (MDM & MAM).

5. Business Continuity & Disaster Recovery

• Develop and maintain Business Continuity and Disaster Recovery plans.
• Ensure backup integrity, failover procedures, and rapid recovery capabilities.

6. Leadership & Cross-Functional Collaboration

• Collaborate with systems, networking, and database teams for end-to-end solutions.
• Mentor junior IT staff and lead knowledge transfer efforts across departments.
• Support cross-department IT initiatives, ensuring functional alignment and compliance.

Job Requirements:

Core Technical Expertise

• 10+ years of experience in enterprise architecture across virtualisation (VMware, Nutanix), systems, storage, backup, databases, networks, O365, and hyper-converged infrastructure.
• Deep expertise in load balancing platforms such as F5 and AVI Networks.
• 7+ years of experience in network virtualisation and VSAT broadband technologies.
• 3+ years of hands-on experience with Cambium Networks, wireless backhaul, and microwave communications.
• Strong proficiency in Cisco routing/switching, Layer 2/3 routing protocols, and DNS, DHCP, certificates, OAuth, and authentication/authorisation mechanisms.
• Solid exposure to security technologies, including firewalls, intrusion detection systems, threat mitigation, and vulnerability management.

Cloud & Virtualization

• 5+ years of experience in Microsoft Azure cloud services, architecture, and deployment.
• Hands-on experience with VMware, Nutanix, and hyper-converged solutions.
• Background in SDN (Software Defined Networking) and SD-WAN architectures for modern WAN and datacenter environments.

Governance, Compliance & Process

• Experience in technical oversight, peer reviews, and engineering quality assurance.
• Exposure to compliance and audit frameworks, including risk mitigation and reporting.
• Knowledge of process automation, IT operations optimisation, and budget/cost estimation.

Leadership & Collaboration

• Proven leadership experience managing technical teams and leading projects end-to-end.
• Excellent stakeholder engagement skills, capable of influencing across business units.
• Strong technical documentation and analytical thinking abilities.

Education & Certifications

• Holds at least one professional certification: CCNP, CCIP, or CCIE.
• Educational background in Computer Science, IT, or Engineering (Electrical/Telecom).
• Experienced working in a diverse environment across Asia, Africa and Australia is an added advantage.

Other Information

• The role is based in Singapore with a global responsibility, and frequent travel is required.

Nextbeat Singapore Pte. Ltd.

EA License Number: 22C1267

EA Personnel No: R