Client Success Associate
7 days ago
We're Hiring: Client Success Associate
Do you enjoy helping others achieve their goals and ensuring smooth experiences? We're looking for a Client Success Associate to be the bridge between our clients and our team, making every interaction seamless and meaningful.
What You'll Do
Check in with clients to ensure satisfaction and address concerns
Assist with onboarding, renewals and ongoing support
Prepare client updates, reports and follow-up communications
Collaborate with internal teams to resolve client issues efficiently
Maintain accurate client data and activity records
What We're Looking For
- Local Polytechnic Diploma/Degree in any discipline
- Excellent communication and problem-solving skills
- Friendly, approachable and client-focused
- Able to manage multiple tasks and priorities
- Experience in customer service, client support or account coordination is a plus
Why Join Us?
Career growth in client management and business operations
Hands-on experience in client engagement and project coordination
Supportive team culture with mentorship opportunities
Recognition and rewards for outstanding client support
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