Application Support Engineer- Treasury Systems

7 days ago

Singapore Sanderson-iKas Singapore Pte Ltd Full time $80,000 - $120,000 per year

This role is responsible for providing Level 1 and Level 2 support for Treasury applications, including those used for Asset and Liability Management (ALM), Risk Management, Data Management, and Trading operations.

Key Responsibilities:

  • Deliver high-quality technical support to ensure application availability, performance, and stability.
  • Proactively monitor systems and conduct health checks to identify and prevent issues.
  • Own incident resolution end-to-end, coordinating with various IT teams as needed.
  • Investigate and manage recurring problems through structured problem management processes.
  • Ensure timely, high-quality delivery of fixes and enhancements to production systems.
  • Comply with change management procedures to implement changes with minimal risk.
  • Stay ahead of regulatory and compliance requirements, and contribute to process improvements.
  • Perform scheduled operational tasks such as disaster recovery testing, access reviews, and audit remediation.
  • Maintain and update internal documentation and support knowledge bases.
  • Facilitate training and knowledge-sharing sessions across global teams.
  • Build strong relationships with internal stakeholders including business users, project teams, and IT partners.
  • Contribute to a collaborative team culture focused on quality service, innovation, and continuous improvement.
  • Work in rotational shifts (7 AM-4 PM or 10 AM-7 PM), including occasional Saturdays (with compensatory time off).
  • Be available for after-hours support when required.

Requirements:

  • Experience supporting Treasury, Risk, or Banking applications, including liquidity and market risk systems.
  • Familiarity with multi-tier applications and both physical and virtual server environments (e.g., VMware).
  • Understanding of financial products and markets.
  • Experience working with cross-functional teams including developers, analysts, and infrastructure support.
  • Knowledge of automation tools and a process improvement mindset.
  • Strong grasp of ITIL best practices in Incident, Problem, and Change Management.
  • Technical experience with Linux, Oracle, MS SQL, Autosys, ITRS, Dynatrace, and Splunk.
  • Exposure to cloud technologies, preferably Microsoft Azure.
  • Proficiency in scripting and/or programming (e.g., SQL, Java, Python).
  • Understanding of software development life cycles (SDLC), Agile methodologies, and IT operations.
  • Experience with enterprise middleware, messaging platforms, and Java application servers.
  • A degree in Computer Science, Mathematics, or a related technical discipline is preferred.

For a confidential discussion, please reach out to me at

Personal data collected will be used for recruitment purposes only.

Only shortlisted candidates will be notified / contacted.

EA Registration No: R

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: E with EA license number 16S8086.

Website: www.sanderson-

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