Financial Counsellor

4 days ago


Singapore National Healthcare Group Full time $40,000 - $60,000 per year

Family Group: Ancillary

A Financial Counsellor is expected to perform all of the following areas of financial counseling functions:

  • Financial Counsellor's Office

  • Financial Assistance scheme sign-up. FC need to:

  • Counsel and explain to patients the principles and ruling of Financial Assistance scheme;

  • Assess patients' financial status and eligibility;

  • Determine the appropriate wavier percentage to be granted to patient.

  • Explain to patients the different healthcare subsidies and schemes such as Medisave CDMP/Flexi scheme.

  • Perform proper manual application if system is down
  • Give advice to patients with outstanding bills.
  • Prepare the External Drug Claims for submission to Finance department.

  • Operations Support

  • Assist operations when called upon either by the Operations Executives or Operations Manager.

  • Others

  • Phone call to patients to follow up on patients' outstanding bills.

  • Advise patients on the installment plan to settle their outstanding bills
  • Participate in clinic initiated projects involving financial assessment/assistance with patients


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