National Key Account Manager

1 hour ago

Singapore Spearing Executive Search Full time $120,000 - $200,000 per year


Key Accountabilities

  • Identify global business opportunities and generate profitable sales in both new and existing accounts that meet and exceed new business revenue goals relating to the portfolio of customers assigned.
  • Ability to understand unique customer supply chain requirements and drive a particular sector focus.
  • Expansion/Growth is mission critical to the role. Senior relationship management and service execution are two key components to insure account expansion/growth is achieved.
  • Retention is key to grow portfolio of accounts across all product/service types within the company.
  • Drive collaborative efforts between country and product leaders within the company to meet the needs of customers.
  • Prospecting for all potential opportunities and delivering compelling solutions, value and pricing
  • Develop an Account Plan for the customer that will encompass a strategic roadmap defining multi- year growth, targets by key supply chain
  • Execute Account Plans (forecasts, budgets and operating plans).
  • Ability to work in a matrix organization along with virtual teams & build strong internal relationships with Sponsor/Global/Regional/Sector team leaders as required for the account.
  • Build strategic relationships with key contacts within customer organizations to understand opportunities for creating value.
  • Conduct regular business review meetings for all customers and drive meeting content to ensure operations, support and execution teams are present to support these reviews.
  • Conduct quarterly business review (QBR) meetings including executive sessions for strategic alignment between the company and the customer.

Education & Qualifications

  • A good degree majoring in supply chain/logistics/transportation management/sales and marketing/international business

Experience

  • Minimum 7 years industry experience.
  • Minimum 5-7 years account management managerial and/or customer relationship management experience required.
  • In-depth knowledge of all air, sea, ground and contract logistics products and services.
  • Excellent planning, time management, collaboration, decision making, organization, presentation and negotiating skills.
  • Strong background in sales and marketing and a proven track record in business development and growth.
  • Demonstrated success in managing (KPIs) Key Performance Indicators.
  • Demonstrated success in problem solving through use of data and information metrics and improvement to performance process.
  • Proficient in project management methodologies with a focus on managing solution driven strategy plans to achieve goals.
  • Experienced in financial management (P&L's, Balance Sheets, forecasting and budgets) to effectuate return on investment.
  • Manages complex or emotional customer situations promptly and professionally meeting commitments for service and assistance.
  • Maintains stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
  • Uses appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitates the completion of team goals.
  • Good presentation skills.

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.


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