ServiceNow IRM Expert

4 days ago

Singapore Unison Group Full time $120,000 - $180,000 per year
Position Summary

We are seeking a highly experienced ServiceNow IRM (Integrated Risk Management) Expert to lead the end-to-end implementation of ServiceNow IRM within our organization. The ideal candidate will have deep functional and technical expertise in ServiceNow IRM/GRC modules, a strong project management background, and proven experience in leading enterprise-wide implementations.

This role requires both strategic and hands-on capabilities to design, implement, and optimize risk management processes using ServiceNow's IRM framework.

Key Responsibilities
  • Lead the end-to-end implementation of the ServiceNow IRM suite, including Policy and Compliance, Risk Management, Audit Management, and Vendor Risk modules.
  • Collaborate with stakeholders across departments to define business requirements, solution design, and delivery strategy.
  • Manage project planning, execution, and governance to ensure timely and quality delivery.
  • Configure and customize the ServiceNow IRM modules to align with organizational policies, workflows, and risk frameworks.
  • Develop integrations with other enterprise systems (e.g., HR, Security, Compliance, or Third-Party Risk tools).
  • Drive user adoption, training, and documentation for all implemented processes.
  • Ensure compliance with ServiceNow best practices and platform governance.
  • Act as the primary liaison with ServiceNow and other vendor partners.
  • Provide ongoing support, optimization, and enhancement of the IRM solution post-implementation.
Required Qualifications
  • 10+ years of total experience in IT or enterprise applications, with 5+ years in ServiceNow.
  • Proven experience in ServiceNow IRM / GRC implementation in enterprise environments.
  • Strong understanding of risk, compliance, audit, and governance frameworks (e.g., ISO 27001, NIST, GDPR, SOX).
  • Demonstrated ability to lead cross-functional teams and manage full project lifecycles.
  • Hands-on experience with ServiceNow platform administration, configuration, scripting, and integrations.
  • Excellent communication and stakeholder management skills.

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