Customer Care Associate

1 week ago

Holland Village, Singapore Smilepoint Dental Centre Pte. Ltd. Full time $30,000 - $50,000 per year

Job Description:

  • Perform front desk duties such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
  • Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
  • Maintain clinic cleanliness and professional image.
  • Manage office supplies such as dental products, stationery, equipment and furniture.
  • Ensure clinic operations run smoothly. Liaise with appropriate vendors/department to resolve any issues.
  • Managing payment and submitting dental claims vis CHAS, Medisave and Insurance portals.
  • Perform other administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Benefits:

  • Full structured training provided
  • Work-life balance - 5-day work week with no night shifts
  • Annual leave
  • Medical and dental benefits
  • Opportunities to grow and venture in the role

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