Marketing Support

2 days ago


Remote, Singapore Remote Staff Full time $4,000 - $6,000 per year
Job Description

Responsibilities:

Customer Service:

  • Respond to customer inquiries and provide excellent support via email and social media.
  • Process orders, manage order status, and handle customer requests for customizations & order tracking.
  • Prepare quotes for bulk and corporate orders.

Administration:

  • Handle general administrative tasks as needed, such as data entry and filing.
  • Assist with ad-hoc projects and tasks.
  • Coordinating with various internal team members & warehouse
  • Booking deliveries & obtaining freight quotes/shipping options for logistics

Marketing Support:

  • Assist with email marketing campaigns using Klaviyo.
  • Create engaging social media content.
  • Provide basic support for Shopify tasks, including product uploads and order amendments.
  • Content creation including creative writing skills
  • Social Media Knowledge.Bring fresh, innovative ideas to the table

Graphic Design:

  • Create basic to intermediate designs (including social media assets & website visuals) using Canva or similar tools.
  • Tackling Ad hoc graphic tasks with enthusiasm & precision

Qualifications:

  • Excellent written and verbal communication skills.
  • Strong customer service orientation and a friendly demeanor.
  • Resolve customer enquiries through sound problem solving, decision-making, and effective communication.
  • Basic to intermediate experience with Shopify, Canva, and Microsoft Office.
  • Intermediate experience with Microsoft Office (word, excel & outlook).
  • Intermediate graphic design skills.
  • Familiarity with email marketing tools (Klaviyo preferred).
  • Ability to work independently and efficiently.
  • Strong organizational and time management skills.
  • Exceptional attention to detail.


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