Network Engineer I

About the Role: 

The Cloud Engineer's primary role supports MRI's cloud infrastructure and service delivery, and it bridges technical excellence with customer success. This position sits at the intersection of cloud operations, software engineering, customer engagement, and solution architecture, forming a critical part of the company's digital transformation initiatives. MRI requires a technically proficient professional with hands-on cloud experience who can design, implement, and maintain robust cloud infrastructure while collaborating closely with sales and engineering teams to deliver optimal solutions for customers.

Beyond the technical requirements, MRI is looking for someone who thrives in a dynamic, customer-focused environment where problem-solving and proactive communication are essential. This role demands a balance of technical expertise in cloud platforms (AWS, Azure, or Oracle Cloud), strong operational capabilities in monitoring and maintaining cloud systems, and the ability to work effectively across teams to ensure seamless customer onboarding and support. The successful candidate will be comfortable managing multiple priorities, responding to critical alerts, and working flexible hours when projects require it. 

Responsibilities

• Collaborate with sales and software engineering teams to evaluate and identify optimal cloud solutions for customers.

• Migrate on-premises workload to Cloud Service Providers.

• Plan, design and develop cloud infrastructure necessary to support Organization's software applications.

• Monitor cloud systems for optimal performance and establish and monitor best practices, policies, and procedures.

• Identify, analyse, and resolve infrastructure vulnerabilities and application deployment issues.

• Perform vulnerability / security updates and firmware patches.

• Configure and monitor the statuses of backups and perform disaster recovery when required.

• Configure and monitor health statuses of cloud components and respond to monitoring alerts appropriately to ensure continuity in customers' software applications.

• Prepare system architecture documentation.

• Monitor and analyze customer's usage of our product and do market research on existing competition

• Responsible for working with the Sales team to onboard and integrate new clients and develop existing client relationships.

• Liaise between the customer and internal teams

Job Requirements:

• At least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

• Experience with cloud technologies – AWS, Azure, or Oracle Cloud

• Entry level candidates, or anyone with relevant working experience

• Good background in Operating System administration for Linux/Unix and/or Microsoft Windows Server.

• Proficient in networking concepts (e.g., DNS, TCP/IP, and firewalls)

• Hands-on experience in managing public cloud including developing and deploying large, scalable production applications on cloud/Iaas, Paas platforms and Containers. Experience with Docker and Kubernetes is a plus.

• Working knowledge of DevOps software development tools and methodologies is an advantage.

• Cloud service providers' certification will be a plus

• Able to work after office hours depending on project needs

• Able to handle multiple tasks and priorities using effective organisational and time management skills.

• A good team player who is able to work in a fast-paced environment.

• This role requires regular on-site presence in Singapore. Candidates must be able to work on-site and attend face-to-face interviews in Singapore.

Benefits:

• 16 hours of Flexi Timeoff

• Me Days: additional 3 days of annual leave for qualifying employees

• Engaging, fun & inclusive culture

• High performance recognition program and perks 

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you  

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  

We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.  

At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. 

Amazing growth requires amazing employees. Are you up to the challenge?   

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you   

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. 

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself