ServiceNow Technical Architect

1 day ago

Singapore TANGSPAC SEARCH PRIVATE LIMITED Full time $120,000 - $240,000 per year

Role:

  • Spearhead the development of ServiceNow enterprise architecture vision and roadmap aligned with business objectives
  • Drive innovation through emerging ServiceNow capabilities including Now Intelligence, Process Optimization, and Integration Hub
  • Lead architectural decisions for complex, multi-workstream ServiceNow implementations
  • Establish centre of excellence frameworks and governance models for sustainable platform growth
  • Architect end-to-end ServiceNow solutions incorporating best practices in security, scalability, and performance
  • Design modern user experiences leveraging Next Experience UI, Mobile capabilities, and Virtual Agent
  • Develop integration architectures using Integration Hub, Flow Designer, and API frameworks
  • Implement AI-powered solutions using Now Assist, Natural Language Understanding, and Predictive Intelligence
  • Leverage ServiceNow's Hyperautomation capabilities including RPA Hub, Process Optimization, and Integration Hub
  • Research and evaluate new ServiceNow features and capabilities
  • Drive adoption of modern development practices including DevOps and Agile
  • Mentor team members on ServiceNow best practices and emerging technologies
  • Conduct regular architecture assessments and optimization reviews

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 10+ years of enterprise IT experience with 6+ years specifically in ServiceNow architecture
  • Proven track record leading at least 3 large-scale ServiceNow implementations.
  • Experience architecting solutions across multiple ServiceNow products that includes Risk & Compliance (a must), Customer Service Management and preferably: Environmental, Social and Governance (GRC).
  • Strategic Portfolio Management (SPM).
  • Public Sector Digital Services (PSDS).
  • Deep understanding of ServiceNow platform architecture and capabilities
  • o Expert knowledge of: Now Platform App Engine
  • o Integration Hub and Flow Designer
  • o Service Graph CMDB
  • o Now Intelligence & AI capabilities
  • o Performance Analytics
  • o Next Experience UI Framework
  • Strong scripting skills in JavaScript, GlideScript, and REST/SOAP web services
  • Experience with modern integration patterns and technologies

Certifications

  • ServiceNow Certified Technical Architect (CTA)
  • ServiceNow Certified Implementation Specialist (CIS) - Multiple products, that includes CIS-RC
  • ServiceNow Certified System Administrator (CSA)

EA License No. – 25C2690 | EA Registration No. - R |

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