Head of WMS

6 days ago


Singapore A Better Co Pte. Ltd. Full time $120,000 - $180,000 per year

Key Responsibilities:

  • Oversee the lifecycle of the WMS system, including configuration, customization, and upgrades.
  • Ensure seamless operation and optimal performance of the WMS across all facilities.

Team Leadership:

  • Manage, mentor, and develop a team of WMS Specialists, providing guidance and support to ensure effective system use and problem resolution.
  • Conduct regular performance reviews and support professional development within the team.

Cross-functional Collaboration:

  • Collaborate with cross-functional teams to analyze business requirements and configure the WMS system to align with operational goals.
  • Work closely with the Supply Chain Product Head to integrate WMS strategies with overall supply chain initiatives.

Quality Assurance:

  • Conduct thorough testing of business flows to ensure quality delivery for production use.
  • Develop and implement quality assurance processes to maintain high standards of system performance.

Support and Troubleshooting:

  • Provide ongoing support and troubleshooting for geographically distributed Operations Managers regarding WMS system issues, ensuring timely resolution.
  • Develop and maintain support documentation and training materials.

Operational Analysis and Optimization:

  • Analyze operational challenges and recommend solutions to improve efficiency within the fresh food distribution centers.
  • Continuously monitor system performance, identify areas for improvement, and implement enhancements to maximize productivity and accuracy.

Data Management and Reporting:

  • Develop and optimize SQL queries and stored procedures for reporting and data analysis purposes.
    Generate regular performance reports and provide insights to support decision-making.

Requirements:

  • 6-9 years of experience in implementing, configuring, and supporting Warehouse Management Software solutions, preferably the modern WMS experience (Manhattan or blue yonder)
    Prior experience in managing and leading a team of technical specialists or analysts

A Better Co Pte. Ltd. | 24C2350



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