Deputy/Assistant Director, Culture and Conduct Supervision

[What the role is]

The Supervisory Methodologies, Tools and Analytics (SMTA) division within IMD is the centre of excellence for supervisory methodologies and analytical tools to facilitate efficient and effective supervision of financial institutions (FIs). These include frameworks on risk and impact assessment, recovery and resolution, and culture and conduct supervision. SMTA also monitors trends in the financial sector and international standards, and engages regulatory counterparts with a view to benchmark ourselves and stay ahead of global developments. SMTA works in close partnership with supervisors to achieve proactive and high standards of supervision of FIs.

[What you will be working on]

SMTA is hiring a specialist in culture and conduct supervision to:

• Establish and execute the strategic roadmap, priorities and action plan for MAS' culture and conduct supervisory agenda. This includes monitoring and identifying emerging culture and conduct risks areas and proposing initiatives to mitigate such risks.

• Lead the development and iterative enhancement of frameworks and methodologies relating to culture and conduct supervision of FIs, by leveraging behavioural science and organisational psychology concepts and techniques.

• Implement and apply the culture assessment frameworks and methodologies to FIs from the financial sector, including banks, insurance companies and capital market entities, by working with supervisors through off-site reviews and on-site inspections.

• Build capacity amongst supervisors by training and providing advice in the area of culture and conduct supervision, with the aim of enabling supervisors to perform culture assessments independently, and supporting them on more complex cases.

• Represent MAS on regional or international fora to participate in the discourse relating to culture and conduct supervision and demonstrate thought leadership.

• Collaborate with industry associations to champion culture and conduct initiatives, increase industry awareness and elevate industry standards.

[What we are looking for]

• Strong academic and/or professional knowledge and experience in organisational behaviour studies (e.g., organizational psychology, change management, HR, business administration, behavioural science, anthropology, governance), and qualitative research techniques (e.g., interviews or focus groups, and participative observations).

• Track record in leading and performing assessments related to governance and culture & conduct, particularly in the financial sector, by using and analysing combination of qualitative tools, developing workplans to scope assessments and translate findings into practical recommendations. The candidate should preferably also have the ability to train and coach team members while performing culture-related assessments.

• Up-to-date knowledge of industry developments on culture in Singapore or globally.

• Strong analytical skills and ability to manage multiple projects concurrently.

• Strong communication, interpersonal and stakeholder engagement skills, especially in conducting sensitive conversations, dealing with resistance and delivering critical feedback.

• Proactive, driven, and self-directed.

• You will be working in a fast-paced environment that would require the ability to manage multiple priorities and needs of stakeholders, as well as the agility to respond to changes and developments.

This is a 1-year contract role. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

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