Telemarketing Specialist

Position Overview:

We are seeking a highly motivated and results-oriented Telemarketing Executive to join our dynamic sales team in Singapore. This role involves engaging with banking customers via outbound and inbound calls to promote a range of personal line insurance products. The successful candidate will play a pivotal role in achieving sales targets while delivering exceptional customer experience in a structured, professional environment.

Key Responsibilities:- Conduct outbound calls to prospective and existing banking customers to market personal insurance products (leads provided).

- Handle inbound sales inquiries with professionalism and accuracy.

- Consistently meet or exceed individual and team sales targets and key performance indicators (KPIs).

- Identify and capitalize on opportunities for cross-selling and up-selling of relevant products.

- Respond to customer queries in a confident, timely, and courteous manner.

- Ensure all communications comply with regulatory requirements and internal quality assurance standards.

Candidate Requirements:

- Minimum of 2 years' experience in sales, telemarketing, or a related customer-facing role.

- Possession of relevant insurance certifications (e.g., BCP, PGI, HI) is highly advantageous.

- Strong verbal communication and interpersonal skills, with the ability to engage and persuade customers effectively.

- Comfortable conducting outbound sales calls and interacting with a wide range of stakeholders.

- Excellent negotiation skills and a resilient attitude in handling objections or rejection.

- A proactive and disciplined approach to meeting performance metrics and sales goals.

Compensation & Benefits:

- Basic Salary: Up to SGD 3,500 (commensurate with experience)

- Monthly Performance-Based Commission

- Annual Leave: 21 days, including Birthday Leave

- Comprehensive Training, Coaching, and Ongoing Mentorship

- Career development opportunities in a structured, growth-focused environment

- Recognition and rewards for outstanding performance

Work Location: Raffles Place, Singapore

Working Hours: Monday to Friday, 9:00 AM – 6:00 PM

Shortlisted candidates will be invited to attend an in-person interview session on 6–7 November in Kuala Lumpur