Head of Commercial Operations, JAPAC

Title:

Head of Commercial Operations, JAPAC

Company:

Ipsen Pharma Singapore PTE. LTD.

About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

 Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society

For more information, visit us at  and follow our latest news on LinkedIn and Instagram.

Job Description:

Role Overview

The Head of Commercial Operations, JAPAC, will serve as a strategic partner to the Head of JAPAC and a key member of the regional leadership team. This role is responsible for driving commercial excellence, shaping operational governance, and strengthening launch readiness and cross‑functional capabilities across the JAPAC region. The successful candidate will enable high‑quality decision‑making, ensure strong performance management, and support partner markets to deliver consistent, scalable and sustainable business impact.

Key Responsibilities

• Lead and develop commercial operations across JAPAC, including business intelligence, performance tracking, systems, tools, and cross‑functional governance.
• Act as a senior strategic advisor, contributing to regional business planning, prioritisation, and execution of high‑impact initiatives.
• Drive insights‑led decision‑making across the region by overseeing analytics, forecasting, CRM utilisation (Veeva), and operational planning processes.
• Enhance commercial, medical and market access capability building, ensuring alignment with global strategies and regional needs.
• Shape and continuously refine regional governance (business reviews, launch readiness, RACI frameworks, ways of working).
• Represent the Head of JAPAC in selected internal and external engagements, ensuring strong communication and alignment across geographies.
• Partner closely with Finance on budget, resource planning and operational optimisation.
• Ensure adherence to Ipsen's ethical standards, financial controls, SOPs, and compliance expectations.

Candidate Profile

• Minimum 10 years' experience in the pharmaceutical industry, ideally including senior commercial, sales & marketing, finance or head‑of‑function roles.
• Proven experience operating in complex, matrixed and global environments.
• Strong understanding of commercial operations, business analytics, change management and performance governance.
• Exceptional influencing, communication and stakeholder‑management capabilities.
• Demonstrated ability to lead through ambiguity, navigate complexity, and drive cross‑functional execution.
• Highly analytical, data‑driven, and comfortable with operational detail while maintaining strategic oversight.
• Hands‑on leadership style, with strong intellectual curiosity and resilience.
• Fluent English required; advanced degree in business or life sciences preferred.

Why Join Ipsen?

At Ipsen, we are committed to shaping a high‑performing, patient‑focused organisation across JAPAC. You will play a pivotal role in enabling excellence, strengthening regional capability, and partnering with diverse teams to deliver meaningful impact for patients, customers and colleagues. We foster a culture built on collaboration, accountability, and purpose‑driven leadership.

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We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace "The Real Us". The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application.

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