Supplier Relations Manager

We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else while providing One Global Experience, giving Visibility, Control and Security through expereoOne.

Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance.

As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.

About the role

You live and breathe Internet, Connectivity and Cloud and bring strong experience in building and managing strategic supplier relationships within the region. Outstanding operational and commercial quality differentiates us from our competitor's, and this is what excites you. The relentless pursuit of expanding the buying options and improving quality is what makes our Connect portfolio the best in the world with market leading customer experience.

You'll be the driving force that will take our local supplier partner relationships, who are enabling Internet and Cloud services, forward and tell our story far and wide. You'll make sure that all our connectivity service options guarantee an amazing customer experience along their entire journey and supports their businesses today, tomorrow and into the future.

As part of the Supplier Relations Management team, it is your shared objective to find, develop and manage first in class local partner relationships that can deliver a unique commercial and operational customer experience. Ultimately your contribution will drive growth for Expereo being the visionary partner for our customers.

• Establish and develop relationships and service level agreements with ISP, Carriers and Telecom and Equipment organizations;
• Consistently assess Expereo's cost profile with its local providers and identify and implement initiatives that will result in cost savings;
• Prepare Strategic Sourcing business cases, ROI models, supplier partner communication plans and contracting options;
• Work closely with our legal teams and procurement stakeholders to develop and execute the most favorable negotiation strategies.
• Drive an optimized cost base of the carrier/provider services by setting up and maintaining an optimal mix of carriers/providers per market;
• Own supplier relationship management and lead supplier rationalization and segmentation initiatives;
• Regularly review, improve and develop the operational and commercial performance of the carriers/providers;
• Keep track of new developments in technologies in the designated region;
• Support sales with commercial projects, where additional services or solutions or special commercial conditions from carriers/providers are required;
• Act as the main interface between Expereo and in-country supplier partners and support operational escalations;
• Ensure that the APAC Supplier Partners, products, services, pricing, coverage, SLA and other related details are up-to-date and properly administrated in the Expereo Systems.
• Attend Telco events in APAC region.

Requirements

• Completed any higher education
• Minimum of 2-3 years of relevant experience in Supplier management/vendor relations in any industry; Telecom Internet experience is a plus
• Excellent analytical skills, with the ability to prioritize work to the needs of the business;
• Experience in drafting and negotiating contracts;
• High attention to detail with evidenced problem-solving skills;
• Structured, methodical and well-organized, creative, persistent, quality and result driven;
• Strong communication skills, with the ability to communicate effectively at all levels;
• Have the desire to learn business processes, strategy and "big picture" thinking;
• Enthusiasm and self-motivation, with a proactive approach to all tasks;
• Comfortable in a high-paced dynamic, work environment;
• Resilient, with the ability to perform well under pressure and to deadlines;
• Excellent command of the English language; other language skills are a plus;
• Knowledge of and experience within Asia Telecommunication market is a plus.

Benefits

Beyond the Job

We're proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work.

EEO (Equal Employments Opportunities) Statement:

Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Performance Bonus