Process Documentation Analyst

19 hours ago

Remote, Singapore PST Full time $12,000 - $24,000 per year

Job Summary

We are seeking a part time Process Documentation Specialist to join our team on a contract basis. Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations.

Duties

1. Process Modeling

  • Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams).
  • Identify and define required input/output documents within workflows.

2. Stakeholder Collaboration

  • Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation.
  • Translate complex information into actionable and easy-to-understand process documents.

3. Knowledge Management

  • Publish finalized and validated process documentation in the company's central Wiki (e.g., Confluence or MediaWiki).

Qualification

  • Bachelors degree
  • Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks
  • Familiarity with Wiki platforms such as Confluence or MediaWiki

Must haves:

  • Certified proficiency in BPMN 2.0
  • Demonstrated experience documenting complex processes for senior leadership
  • Fluent English (C1+ level) – primary language for documentation
  • Ability to simplify and visualize complex workflows effectively
  • Detail-oriented approach to validating logical consistency in process documentation
  • Outstanding structured writing skills with high attention to clarity and precision

Nice to have:

  • Experience with process automation tools (e.g., Camunda, Signavio or others)
  • Basic prompt engineering skills for AI-enhanced validation
  • Industry knowledge in IT, software, or data-driven sectors
  • Business German (B2/C1 level) – essential for C-level communication with German-based stakeholders

Job Type: Contract

Contract length: 3 months

Pay: $1.00 - $2.00 per hour

Work Location: Remote

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