Strategic Workforce Architect

7 days ago

Singapore Tata Consultancy Services (TCS) Full time $150,000 - $250,000 per year

Role Overview:

The Strategic Workforce Architect is a critical enabler in aligning organizational talent ecosystems with evolving business priorities. This role integrates demand forecasting, workforce rationalization, and operational workforce planning to architect sustainable, future-ready talent structures. The incumbent will be responsible for ensuring that workforce strategies are not only execution-ready but also optimize fulfillment velocity, productivity indices, and cost-to-serve parameters.

Key Responsibilities:

  • Demand Fulfillment & Capacity Alignment:
  • Partner with business leaders to translate projected demand signals into actionable workforce models.
  • Design and monitor fulfillment strategies ensuring optimal cycle times, skill adjacency leverage, and minimized vacancy-to-deployment ratios.
  • Anticipate talent supply gaps using predictive analytics and establish interventions to mitigate risk.

Workforce Rationalization & Structural Design:

  • Rationalize workforce composition across permanent, contingent, and gig ecosystems to maximize agility and cost efficiency.
  • Drive optimization of pyramid structures, bench utilization models, and workforce fungibility.
  • Implement redeployment strategies to ensure alignment of existing talent pools with new and emerging demand.

Operational Parameters & Governance:

  • Define workforce operating parameters (capacity buffers, productivity thresholds, SLA adherence) to ensure seamless delivery.
  • Establish governance metrics across fulfillment velocity, unit cost economics, and workforce readiness.
  • Lead reviews on workforce efficiency, analyzing gaps and recommending structural recalibrations.

Strategic Foresight & Transformation:

  • Continuously scan external talent markets, industry benchmarks, and macroeconomic signals to architect proactive workforce strategies.
  • Partner with HR, TA, and Business Units to design scalable models that address both near-term operational priorities and long-term strategic imperatives.
  • Champion workforce digitization initiatives leveraging AI, analytics, and automation in demand-supply orchestration.

Qualifications & Experience:

  • 12+ years in workforce planning, demand fulfillment, talent strategy, or related areas within large, complex organizations.
  • Demonstrated ability to operationalize workforce rationalization frameworks at scale.
  • Strong analytical orientation with expertise in workforce analytics, forecasting, and scenario modeling.
  • Proven stakeholder management skills with executive-level influence capabilities.

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