Manager, Workplace Operations

Manager, Workplace Operations & Business Support – Southeast Asia

Company:

Boeing Singapore Pte Ltd.

Boeing Global Enterprise Services (BGES) has an exciting opportunity for a Manager – Workplace Operations & Business Support – Southeast Asia (SEA). This role is based in Singapore HQ Office on a full-time permanent basis. 

Boeing Global Enterprise Services (BGES) is a highly diversified team of 200+ employees internationally, providing safe, secure, sustainable and compliant workplace operations, facilities management and business support services to 100+ non-USA locations in 40+ countries. Our BGES team works in close collaboration and partnership with all the enterprise functions, business units, employees and key stakeholders to deliver a global capability.

In this role, you will lead, coach and develop our diverse and talented BGES team in Southeast Asia; oversee and improve our workplace & facilities operations and management, enhance workplace experience; provide safe, secure, sustainable and compliant workplaces in the region; oversee and improve BGES's internal and delegated services with sharp focus on first time quality and continuous improvement; proactively initiate and enhance operational excellence at all levels of services delivery; develop regional OPEX and CAPEX budget and be accountable to deliver cost effective BGES operations in region; proactively initiate and implement cost controlling measures; be a trusted and valued partner to all the businesses, employees and key stakeholders while building BGES's value proposition and reputation.

Passion for developing, managing and improving workplace operations, Driving operational excellence with use of continuous improvement and technology, passion for working with diverse teams at all levels and navigating through complex matrix organization, ability to articulate, communicate and resolve complex issues, ability to influence, ability to develop trust and partner with stakeholders at all levels with ease, financial and business acumen, strategic thinking and ability to lead, coach & develop BGES team are 'must have' skills to be successful in this role.

Position Responsibilities included, but not limited to:

• Manage, maintain and provide safe, secure, sustainable and best-in-class workplace in the region by establishing and enforcing best workplace standards, procedures and compliance with in-country regulations

• Accountable for effective and efficient workplace operations in the region

• Accountable for providing timely, cost-effective and value-added BGES services delivery to all stakeholders and employees by BGES team in the region

• Leading by example, instill and encourage culture of 'First Time Quality' and 'Operational Excellence' in BGES team, including influencing functional partners

• Create, manage and enforce workplace policies, procedures and guidelines in line with the best global practices. Prioritize culture, safety, sustainability, workplace experience, wellness and compliance

• Lead 'Enhance operational excellence' initiatives with sharp focus on implementing continuous improvement, value engineering, automation, best practices and reducing manual efforts.

• Lead and manage regional facilities projects, in coordination with 'Integrated project team'

• Develop, manage and oversee BGES regional operational and capital budget, in-depth analysis of variance analysis with action plan, and in-dept analysis of cost allocation rates and optimization.

• Implement cost savings, cost avoidance measures, ensuring cost effective BGES operations.

• Develop, manage, update and report on regional real estate strategy in collaboration with real estate and finance team.

• Prepare, own and report on monthly regional BGES and functional performance assessment through scorecards, data and analysis.

• Develop and manage strategic business partnerships, and build trust with key stakeholders, business & executive leadership, employees and functional partners.

• Lead, coach and develop BGES team in the SEA region (Singapore, Indonesia, Malaysia, Vietnam, Thailand), ensuring encouraging, collaborative and inclusive working environment.

Basic Qualifications (Required Skills / Experience):

• 8 to 10 years of solid and extensive experience of leading diverse portfolio of workplaces and facilities regionally or globally.

• 8 to 10 years of extensive and in-depth experience of leading, managing and improving workplace operations, facilities management, enhancing workplace experience and business compliance.

• 5 to 7 years of leadership experience in leading, coaching and developing culturally diverse teams in multiple countries.

• 5 to 7 years of experience in developing and managing OPEX & CAPEX budget for a division or a function.

• Extensive and proven track record of business partnering, stakeholders' management and business support in a complex reporting structure environment.

• Extensive and through experience in implementing lean principles for continuous improvement.

• Excellent communication skills, both oral and written, and outstanding presentation skills.

• Advanced and demonstrated IT skills in Excel, Power Point, Power Apps, Power BI, Share Point, and Word. 

• Solid planning and priorities management skills, along with problem solving with proven track record.

Preferred Qualifications:

• Bachelor's degree or equivalent 4-8 years of specific work experience as required in the job description

• Financial and Business acumen

• Problem Solving

• Strategic thinking

• Facilities project management

Other job-related information:

• This is an International Local Hire position.

• Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer willing to sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Not a Shift Worker (Singapore)

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