Sales Assitant

Working Schedule:

Working days will be 3 (three) days a week, 8 hours/day (weekday) and 9 hours/day (weekend).

2 (two) days on weekdays - 11 AM to 8 PM

1 (one) day on weekend - 10 AM to 8 PM

Key Responsibilities

1. Client Service Excellence

Welcome and assist every customer in a warm, professional manner.

Provide personalized styling and product recommendations tailored to client needs.

Build and maintain long-term client relationships with proactive follow-ups.

1. Sales & Business Development

Promote consignment, direct sell, and trade-in opportunities.

Achieve and exceed individual and team sales target.

1. Store Presentation & Merchandising

Ensure store displays and merchandising are neat, clean, and aligned with brand Visual

Merchandising guidelines.

1. Inventory & Operations

Assist with stock replenishment, inventory checks, and product receiving.

Handle payments and all customer transactions accurately.

1. In-store Partnership Support

Receive and assist clients' bags drop-off and deliver the bags once per week to the partner's assigned

location.

Record all details: brand, condition, requested service, and estimated timeline.

Participate in trainings provided by partner

Coordinate with the partner's operations/ service team to ensure timely processing.

Notify clients once their bags are ready for collection.

1. Reporting & Documentation

Daily reporting of customer in-store visit for both walk-in and appointments

Maintain accurate records of customer's database and transactions

1. Product Knowledge & Market Awareness

Develop expertise in luxury brands, product authentication, and the resale market.

Stay updated on fashion and luxury trends to better serve clients.