Sales Assitant
4 days ago
Working Schedule:
Working days will be 3 (three) days a week, 8 hours/day (weekday) and 9 hours/day (weekend).
2 (two) days on weekdays - 11 AM to 8 PM
1 (one) day on weekend - 10 AM to 8 PM
Key Responsibilities
- Client Service Excellence
Welcome and assist every customer in a warm, professional manner.
Provide personalized styling and product recommendations tailored to client needs.
Build and maintain long-term client relationships with proactive follow-ups.
- Sales & Business Development
Promote consignment, direct sell, and trade-in opportunities.
Achieve and exceed individual and team sales target.
- Store Presentation & Merchandising
Ensure store displays and merchandising are neat, clean, and aligned with brand Visual
Merchandising guidelines.
- Inventory & Operations
Assist with stock replenishment, inventory checks, and product receiving.
Handle payments and all customer transactions accurately.
- In-store Partnership Support
Receive and assist clients' bags drop-off and deliver the bags once per week to the partner's assigned
location.
Record all details: brand, condition, requested service, and estimated timeline.
Participate in trainings provided by partner
Coordinate with the partner's operations/ service team to ensure timely processing.
Notify clients once their bags are ready for collection.
- Reporting & Documentation
Daily reporting of customer in-store visit for both walk-in and appointments
Maintain accurate records of customer's database and transactions
- Product Knowledge & Market Awareness
Develop expertise in luxury brands, product authentication, and the resale market.
Stay updated on fashion and luxury trends to better serve clients.