Analyst - Global Transaction Banking Dept, Client Service Analyst - SMBC

3 days ago

Singapore Sumitomo Group Full time $60,000 - $80,000 per year

Job Responsibilities

  • To provide daily client service for our transaction banking products
  • To conduct investigation into client's issue working with other stakeholders
  • To be responsible for end-to-end process of SMAR&TS customer on-boarding
  • To cross sell and expand client's usage of our transaction banking products

Job Requirements

  • University degree or equivalent
  • At least 1 year of relevant banking experience and/or experience in the provision of client support
  • Relevant knowledge in transaction banking client service
  • Relevant knowledge in internet banking platform
  • Good communication skills and Japanese speaking is a must as the incumbent will need to communicate with the Japanese corporate clients whose main communication language is Japanese.
  • Analytical, good presentation skills and service oriented.

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