Operations Executive

2 days ago

Central Region, Singapore V Medical Aesthetics Pte Ltd Full time $60,000 - $120,000 per year

As an Operations Executive, you will be responsible for overseeing outlet operations to ensure smooth functioning and exceptional service delivery. You will play a pivotal role in equipment maintenance, stock management, facility upkeep, and fostering seamless communication between the clinic and back-office functions.

Responsibilities:

1. Outlet Operations Management:

  • Oversee day-to-day operations to ensure efficient and effective service delivery.
  • Monitor and maintain operational smoothness, addressing any issues or bottlenecks promptly.

2. Equipment Maintenance:

  • Manage equipment servicing, maintenance, and repair issues to minimize downtime and ensure optimal performance.
  • Coordinate with vendors and service providers to schedule maintenance activities and resolve technical issues.

3. Premises Upkeep:

  • Ensure that the clinic premises are well-maintained, clean, and in compliance with safety and hygiene standards.
  • Address any facility-related issues promptly and coordinate necessary repairs or improvements.

4. Stock Management:

  • Collaborate with the procurement department to manage stock levels, including ordering and storage of products.
  • Liaise with internal and external stakeholders to ensure timely delivery of supplies and optimize inventory management.

5. Communication Facilitation:

  • Act as a bridge between the clinic and back-office functions, facilitating seamless communication and coordination.
  • Relay important information, requests, and feedback between different departments to ensure alignment and efficiency.

6. Vendor and Stakeholder Management:

  • Liaise with suppliers, inspectors, contractors, and agents to ensure smooth operations and timely resolution of issues.
  • Establish and maintain positive relationships with external partners to support the clinic's operational needs.

7. Customer Service:

  • Handle client inquiries, complaints, and feedback promptly and professionally, ensuring a positive customer experience at all times.

8. Ad-Hoc Tasks and Administrative Support:

  • Assist with ad-hoc tasks and projects as assigned by management, demonstrating flexibility and adaptability.
  • Provide administrative support as needed, including documentation, record-keeping, and coordination of meetings or events.

Requirements:

  • Bachelor's degree in administration, business management, or a related field (preferred).
  • Previous experience in operations management, preferably in a healthcare or aesthetics clinic setting.
  • Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple responsibilities effectively.
  • Excellent communication and interpersonal skills, with a focus on fostering collaboration and teamwork.
  • Proficiency in Microsoft Office

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