Customer Relations Officer | Up 3200 | Tanjong Pagar | Fast Shortlisting

2 weeks ago


Tanjong Pagar, Singapore Octomate Full time $2,500 - $4,000 per year

Responsibilities

  • Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
  • Understand customer's needs and provide quick, accurate and satisfactory answers to their queries
  • Ensure proper recording of conversation with customer in the call centre system
  • Meet/exceed all individual and team key performance indicators (KPI) set by the management
  • Maintain a positive and helpful approach in interactions with all customers
  • Able to work during weekend and perform OT when necessary
  • Other ad hoc duties as assigned by Team Leaders or Supervisors

Working Hours:

  • Working hours: 5 days work week including 1 weekend, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

Requirements:

  • Min O level equivalent with at least 2 years of prior experience in a call center or customer service experience
  • A team-oriented individual with strong interpersonal and communication abilities.
  • Self-motivated and able to work independently with minimal supervision
  • Entry level applicants are welcome to apply

Please send your resume or information to ***********

We regret to inform that only shortlisted candidates will be contacted.

Lee Ching Yee
R
EA 23C1980



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