Salesforce Consultant

3 days ago

Raffles Place, Singapore MIGHTYHIVE SG PTE. LTD. Full time $90,000 - $120,000 per year

C360.Monks is a trusted Salesforce Consulting Partner and MuleSoft Partner, helping organizations grow faster and create deeper customer connections. Our certified experts have decades of experience and are highly skilled in delivering business solutions leveraging Salesforce Core, Marketing Cloud and MuleSoft.

Clients who choose C360.Monks include some of the nation's most reputable brands, as well as fast growing startups. We're focused on business outcomes and moving the needle faster for our customers.

Role Overview

As a Salesforce Consultant, you will be responsible for delivering tailored Salesforce solutions that meet the unique needs of our clients. Your role will involve analyzing business processes, providing strategic recommendations, and ensuring successful implementation and adoption of Salesforce products. This position offers an exciting opportunity to work with diverse clients across various industries, helping them maximize their use of Salesforce for optimal business outcomes.

Key Responsibilities
  • Engage with clients to understand their business objectives and challenges, conducting needs assessments and requirements gathering.
  • Design and configure Salesforce solutions tailored to client specifications, ensuring best practices are followed.
  • Collaborate with project teams to plan, execute, and deliver client-focused solutions within specified timelines.
  • Provide training and support to clients and end-users to ensure successful adoption of Salesforce tools.
  • Troubleshoot and resolve any issues or challenges faced by clients post-implementation.
  • Stay updated on Salesforce product advancements and industry trends to provide informed recommendations.
  • Document solution designs, processes, and user guides for client reference.
Skills and Experience Required
  • Bachelor's degree in Business, Information Technology, or a related field preferred.
  • Minimum 10 years experience in IT consulting, preferably Salesforce consulting.
  • Proven experience in implementing or configuring Salesforce solutions (Sales Cloud, Service Cloud, etc.).
  • Strong understanding of business processes and how Salesforce can enhance them.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal abilities to effectively convey complex concepts to diverse audiences.
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Consultant) are a plus

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