
Intelligent Automation Engineer
2 weeks ago
- Build intelligent bots and dynamic scripts that automate knowledge and action across key systems and services.
- Accelerate incident resolution through data-driven diagnostics and automated recovery flows.
- Implement predictive anomaly detection and self-healing mechanisms to prevent outages and reduce manual intervention.
- Automate repetitive fixes and workarounds, freeing up engineering time and reducing alert fatigue.
- Enhance alert correlation and early incident detection by applying AI/ML models to observability and telemetry data.
- Consolidate automation efforts across teams, ensuring visibility, accountability, and tracking of progress to avoid duplication.
- Collaborate with SREs, DevOps, and software engineers to integrate automation into CI/CD pipelines, monitoring systems, and production environments.
- Use incident and performance data to continuously identify areas for improvement and automation expansion.
- 3–7 years of hands-on experience in automation engineering, DevOps, or infrastructure roles.
- Proficiency in scripting and programming (Python preferred) and infrastructure automation (Terraform, Ansible, etc.).
- Experience with observability platforms (e.g., Datadog, Splunk, Prometheus, Grafana) and incident management workflows.
- Understanding of anomaly detection, predictive analytics, and AIOps practices.
- Strong collaboration and communication skills—you'll be working across multiple teams and systems.
- Experience with chatbot or conversational AI frameworks (e.g., Microsoft Bot Framework, Dialogflow).
- Familiarity with cloud-native ecosystems (AWS, GCP, or Azure) and Kubernetes-based environments.
- Exposure to ITSM tools and process frameworks (e.g., ServiceNow, ITIL).
DBS Bank
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