Intern, Performance and Culture

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Our People and Organisation Development (POD) team designs the high-performance culture that enables Grabbers to innovate at speed. As an intern on the team, you'll help build this culture, grounded in Grab's 4H values.

Get to Know the Role

Your mission is to help design Grab's next-generation continuous listening and sensing system. You will lay the analytical foundation to redefine how we measure organizational health, moving us from an annual survey to a real-time system. This system will combine employee feedback (listening) with organizational data (sensing) to drive just-in-time improvements.

This internship runs from January to May 2026. You will report to the Head, Performance and Culture and deliver the following:

• A core predictive model: You'll analyse our data to build and validate a core statistical model that identifies the most reliable leading indicators of team health (e.g., "What signals reliably predict burnout or high performance?").
• A proposed framework: You'll design the organizational health framework, defining the key "listening" and "sensing" metrics that matter most.
• A system blueprint: You'll create a clear blueprint for our People Tech team, outlining the proposed data logic, indices, and trigger points for a working prototype.

The Critical Tasks You Will Perform

• You will run advanced statistical analysis on historical engagement and org data to identify predictive signals.
• You will map and design the new framework, defining key "listening" and "sensing" data points.
• You will define the system logic (e.g., indices, thresholds) to generate actionable insights for leaders.
• You will partner with People Tech to build, test, and refine a working prototype in a live setting.
• You will document all models and assumptions to ensure work is transparent and repeatable.
• You will design interventions (e.g., nudges, feedback loops) to test the system's impact.

Qualifications

What Essential Skills You Will Need

• Academic background: Currently pursuing Masters or PhD in Organizational Psychology, Organizational Behaviour, Behavioural Science, or a related field.
• Research & psychometrics: Strong foundation in quantitative research, survey design, and psychometrics.
• Advanced statistics: Proficient in statistical analysis (e.g., regression) using R, Python, or SPSS.
• Systems thinker: Deep curiosity about how human and technical systems interact.
• Clear communicator: Able to translate complex data and theory into simple, practical insights for any audience.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer our Interns:

• Comprehensive Medical Insurance: We got you covered with medical insurance plans.
• Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
• Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
• Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique