Restaurant Manager

1 week ago

Downtown Core, Singapore Fubao Pte Ltd Full time $48,000 - $60,000 per year

Fubao Pte Ltd is hiring a Full time Restaurant Manager role in Downtown Core, Singapore. Apply now to be part of our team.

Job summary:

  • Flexible hours available
  • Expected salary: $4,800 per month

1.  全面运营管理 Operation Management

  • 负责门店日常运营,包括人员排班、食材采购、库存管理、设备维护、食品安全及卫生标准执行(符合新加坡SFA法规)。
  • 保持高标准的清洁度、食品质量和氛围,体现我们对细节的真诚关注。

  • 制定并执行销售策略,达成月度/年度营收、利润及成本控制目标。

  • 优化运营流程,提升翻台率及客户满意度

·       Oversee daily operations including staff scheduling, procurement, inventory control, equipment maintenance, and compliance with Singapore SFA food safety standards.

·       Maintain high standards of cleanliness, food quality, and ambiance, reflecting our genuine care for details.

·       Develop and execute sales strategies to achieve monthly/annual revenue, profit, and cost control targets.

·       Optimize operational processes to improve table turnover rate and customer satisfaction

2. 团队建设与培训 Team Building & Training

  • 招聘、培训及管理本地团队(前厅+后厨),打造高效协作文化。

  • 定期组织产品知识、服务标准及企业文化培训,确保员工熟练掌握麻辣烫制作流程。

  • Recruit, train, and manage local team members (front and back of house), fostering a culture of efficiency and collaboration.

  • Conduct regular training on product knowledge, service standards, and corporate culture, ensuring staff mastery of Malatang preparation processes.

3. 市场与客户关系 Marketing & Customer Engagement

  • 分析新加坡本地消费习惯,策划促销活动(如节日营销、线上外卖平台合作)。

  • 维护客户关系,处理投诉并建立忠诚度计划(如会员系统)。

  • Analyze local consumer preferences in Singapore, plan promotional campaigns (e.g., holiday events, partnerships with food delivery platforms).

  • Manage customer relationships, resolve complaints, and implement loyalty programs (e.g., membership systems).

4. 跨文化沟通Cross-Cultural Communication

  • 作为新加坡自营首店,确保文化及管理理念的准确传达。

  • 定期向总部汇报经营数据及市场洞察。

  • As the first self-operated store in Singapore, it is necessary to ensure the accurate communication of cultural and management concepts.

  • Report regularly to HQ on business performance and market insights.

5. 其它Others

·       Other duties as assigned by the Management.

·       管理层有权利指定的其他职责。

任职要求 | Requirements

1. 硬性条件 Mandatory Qualifications

  • 5年以上餐饮行业经验,至少2年连锁餐厅管理经验(新加坡本地经验优先)。
  • 熟悉新加坡餐饮法规(如SFA、NEA要求)及劳工政策。

  • 中英文流利(需对接总部及管理多元文化团队)。

  • 5+ years in the F&B industry, with 2+ years in chain restaurant management (local Singapore experience preferred).

  • Knowledge of Singapore F&B regulations (e.g., SFA, NEA) and labor policies.
  • Fluent in English and Mandarin (to liaise with HQ and manage multicultural teams).

2. 核心能力 Core Competencies

  • 数据敏感:熟练使用POS系统及Excel分析销售数据。
  • 抗压能力:适应快节奏环境,灵活处理突发状况(如客诉、人力短缺)。

  • 文化适应力:理解中国麻辣烫文化与新加坡本地口味的融合。

  • Data-driven: Proficient in POS systems and Excel for sales analysis.

  • Resilience: Thrive in a fast-paced environment, resolve emergencies (e.g., complaints, staffing issues).
  • Cultural Adaptability: Balance authentic Malatang culture with local Singaporean tastes.

3. 福利待遇 | Benefits Compensation & Benefits

  • 有竞争力的薪资,具体面议。
  • 提供餐饮行业专业培训及海外晋升机会(未来东南亚区域管理岗位)。

  • 年假、医疗保险及业绩分红。

  • Competitive salary, negotiable based on experience.

  • Professional training and overseas career advancement opportunities (e.g., future regional roles in Southeast Asia).

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