Senior / Sales Manager (Orchard Cluster)

2 days ago

Orchard, Singapore Far East Organization Full time $60,000 - $120,000 per year

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Job description:

Responsibilities

  • Portfolio: Vibe Hotel Singapore Orchard, Quincy Hotel, Orchard Rendezvous Hotel and Rendezvous Hotel Singapore.
  • Represent the hotel professionally by upholding proper grooming standards, conduct and ability to present the hotel product and services effectively.
  • Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
  • Generate new sales leads/ prospects and establish new accounts to grow client base
  • Foster and maintain relationships with existing clients through sales calls and regular site inspection to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
  • Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
  • Provide timely updates to superior and team on activities and market information. Review account portfolio regularly and present to management to provide analysis of each account and forward action plans
  • Compliance with statutory regulations and internal guidelines/ SOPs
  • Follow up with clients whose payments are outstanding and overdue

Requirements

  • Diploma or Degree in Sales and Marketing
  • At least 3 years of relevant experience in hospitality industry
  • Excellent communication, interpersonal, networking and organisational skills
  • Strong negotiation and presentation skills
  • Able to work well under pressure in a fast paced environment

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