Income Auditor

InterContinental Singapore Robertson Quay is seeking meticulous and organized Income Auditor to join our dynamic team. Under the direct supervision of the Assistant Financial Controller, and within the limits of InterContinental Hotels Group policies and procedures, responsible for ensuring all revenues generated in the hotel are recorded accurately and discrepancies reported on a timely basis. The Income Auditor produces the daily revenue report and reconciles all revenues against cash banked and accounts receivable movements for each day. The Income Auditor also ensures that all revenues are recorded and reported on a daily basis and that all control procedures are in place relating to the income process. Embrace and promote the desired work culture around our Winning Ways of the InterContinental Hotels Group and the brand ethos.

At Intercontinental Hotels & Resorts we want our guests to feel special, cosmopolitan and in the know which means we need you to:

• Invite discovery: we are open to experiencing and building our knowledge of ourselves, the people and the cultures around us – and invite and encourage others to do the same.

• Embrace empowerment: we cultivate environments where we celebrate differences, foster belonging and actively empower and care for each other.

• Champion possibility: we are proud to be a global luxury brand that continuously innovates, set the standard, and pushes what's possible for our industry, our guests and our colleagues.

Your Day to Day

FINANCIAL RETURNS

• Reconcile daily revenues between PMS, POS, and relevant department summaries (Rooms, F&B, Laundry, Telephone, etc.).
• Prepare and distribute accurate daily revenue reports in a timely manner.
• Review and verify room-related reports: no-show, rate variance, complimentary rooms, and room status discrepancies.
• Ensure all rebates, voids, discounts, and negative postings are properly justified and documented.
• Monitor F&B controls: guest checks, buffet and banquet controls, outlet sales reconciliation, and POS audits.
• Verify accuracy of GST output, foreign exchange rates, vouchers, and employee meal charges.
• Audit cashier summaries, advance payments, deposit ledgers, and update float totals regularly.
• Support month-end closing: journals, reconciliation between PMS and General Ledger, and reporting on tips, discounts, and rounding.
• Conduct monthly audits (e.g., room status, open checks, POS price accuracy).
• Assist in special projects as assigned by management.

PEOPLE

• Communicate and coach the Duty Managers/ Supervisors / Front Office Cashiers / Finance team members to ensure Finance policies and procedures are adhered to.
• Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective 2-way communication.
• Work better together with the other Finance team member, taking over the duties when he/she is not available.

GUEST EXPERIENCE

• Build and maintain positive relationships with all internal customers and guests to exceed their needs.
• Take action to address these needs to exceed their expectations.

RESPONSIBLE BUSINESS

• Strictly implement the Control Self-Assessment (CSA) and aim to achieve a 100% score in the Revenue and Income Audit category.
• Demonstrate awareness of Occupational Health and Safety (OH&S) policies and procedures, ensuring all tasks are carried out safely and in compliance with OH&S guidelines.
• Understand and adhere to duty of care obligations, following all relevant OH&S legislation, policies, and procedures.
• Be familiar with property safety protocols, including first aid, fire, and emergency procedures, and operate all equipment safely and responsibly.
• Take prompt action to correct hazardous situations and report potential dangers to supervisors.
• Log all security incidents and accidents in accordance with hotel policies and procedures.

ACCOUNTABILITY

• Ensure compliance with IHG policies, procedures, and statutory requirements.
• Maintain accounting controls by preparing and recommending policies and procedures to enhance workflow efficiency within the Accounts Department.
• Coordinate and administer the Control Self-Assessment (CSA) audit.
• Liaise with the Accountant on all matters related to accounting and financial controls.
• Perform other duties as assigned.

IDEAL CANDIDATE PROFILE

• Minimum Diploma or equivalent
• Minimum 2 Years of related work experience
• Capable of effectively communicating with and leading team members.

What we offer

We'll reward your hard work with a competitive salary and a comprehensive benefits package – including generous room and dining discounts, exceptional training opportunities and a strong support for your ongoing career development.

Join us and you'll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.