Assistant Director, Business Competitiveness Division
1 week ago
[What the role is]
The MAS Tax Schemes Portal is an online platform for the administration of tax schemes for the financial sector.Your role is to help support the planning and development of the MAS Tax Schemes Portal. The main responsibilities include:
- Project Planning and Coordination
- Stakeholder Engagement and Change Management
- Documentation and Compliance
- Training and User Support
- Business Analysis and Solution Delivery
[What you will be working on]
Project Planning and Coordination
Plan and schedule project timelines, tasks, and deliverables
Support the project team in tracking progress and meeting deadlines
Take meeting minutes and ensure timely circulation and follow-up on action items
Work with team members and other departments to ensure efficient product delivery
Stakeholder Engagement and Change Management
Engage stakeholders to ensure alignment and support for system changes
Drive change management strategies and coordinate communication and training efforts
Assist in analysing stakeholder needs and identifying improvement opportunities
Collaborate with stakeholders to ensure smooth implementation of new solutions
Documentation and Compliance
Maintain and organise project documentation, including plans and business requirements
Prepare status reports and presentations for management
Develop and maintain Standard Operating Procedures (SOPs) to support compliance and operational consistency
Maintain accurate records of user interactions, resolutions, and project documentation
Training and User Support
Develop and maintain training resources and FAQs for users
Respond to queries from users via email and calls
Business Analysis and Solution Delivery
Participate in business requirements elicitation and documentation
Support the design and implementation of process or system enhancements
Support user acceptance testing and validation activities
[What we are looking for]
Essential Requirements:
Experience in change management, particularly in implementing new systems and/or engaging with customers
Hands-on experience across the full project development life cycle
Proven track record in business analysis, application solutioning, and design
Strong analytical skills, including qualitative, quantitative, and root-cause analysis
Excellent communication and interpersonal skills, with attention to detail, patience, and problem-solving ability
Strong listening skills and empathy
Ability to work effectively in a fast-paced environment
Strong time management and multitasking capabilities
Proficiency in basic computer applications
Preferred Qualifications:
Familiarity with Agile methodology, Business Process Reengineering, CRM, ERP, Data Analytics, Digital and Mobile Technologies, or Knowledge Management
Knowledge of Singapore Government procurement and governance processes
Experience with design thinking and workshop facilitation
As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. This is a 1-year contract. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.
-
MAS: MAS Building, Singapore Maritime and Port Authority of Singapore Full time $120,000 - $180,000 per year[What the role is]You will be part of a team responsible for nurturing an attractive and conducive business environment for financial institutions. This includes developing and executing tax policies and strategies to support the growth of Singapore as an international financial sector.[What you will be working on]Your role will include:• Tax policy and...
-
Deputy/Assistant Director, Tech Product Division
2 weeks ago
MAS: MAS Building, Singapore Public Service Division Full time $120,000 - $180,000 per year[What the role is]The Tech Products Divison within the Capital Markets Group is responsible for managing and developing digital services used by MAS officers and regulated Financial Institutions. At TPD, we foster a culture of continuous improvement, offering our team robust learning and development opportunities to hone their skills. Embracing digital...
-
MAS: MAS Building, Singapore Public Service Division Full time $120,000 - $180,000 per year[What the role is]Singapore's payments industry is evolving rapidly with diverse set of players from remittance agents to digital payment token service providers. With the vibrant development of the industry, you will join a dynamic team which is responsible for reviewing and formulating the regulatory policies relating to payment systems and payment...
-
MAS: MAS Building, Singapore Public Service Division Full time $80,000 - $120,000 per year[What the role is]The role will involve consumer engagement work, focusing on the area of complaints handling.[What you will be working on]You will engage consumers on their complaints or feedback on financial institutions and practices in the financial industry. Besides identifying key issues raised by consumers, you will work with supervisory departments...
-
MAS: MAS Building, Singapore Public Service Division Full time $120,000 - $180,000 per year[What the role is]The Supervisory Methodologies, Tools and Analytics (SMTA) division within the Inspection & Supervisory Methodologies Department (IMD) designs frameworks and methodologies for effective supervision of banks in Singapore. We work in close partnership with banking supervision colleagues.[What you will be working on]As part of the Supervisory...
-
Program Director
2 days ago
MAS: MAS Building, Singapore Public Service Division Full time $200,000 - $250,000 per year[What the role is]The Technology Group is responsible for the project management, design, implementation and operational support of IT Applications in MAS. The team manages and ensures the smooth operations and delivery of IT projects that serves the Financial Industry as well as MAS users.You will be part of the Central Banking & Devt Platforms division,...
-
MAS: MAS Building, Singapore Public Service Division Full time $80,000 - $120,000 per year[What the role is]You will be a member of the Enforcement Department, which is responsible for investigating and enforcing breaches of the laws administered by Monetary Authority of Singapore under various statutes, including but not limited to the Securities and Futures Act, the Financial Advisers Act, the Payment Services Act, the Trust Companies Act, the...
-
Deputy Director/Assistant Director, Audit
2 weeks ago
MAS: MAS Building, Singapore Public Service Division Full time $120,000 - $180,000 per year[What the role is]You will be part of the Internal Audit Department (IAD) responsible for providing an independent and objective assurance of a progressive and effective control environment in MAS.[What you will be working on]You will:Conduct risk-based IT audits to assess the adequacy and effectiveness of controls, and provide recommendations to mitigate...
-
Tech Business Manager
2 weeks ago
MAS: MAS Building, Singapore Public Service Division Full time $80,000 - $120,000 per year[What the role is]You will be part of the team responsible for driving the transformation initiatives in MAS' end user computing environment, covering End-user solutions, asset management, service delivery, procurement, and budgeting.You will play a lead role to drive proper asset management practices, service delivery, procurement practices, performance,...
-
Deputy Director
3 days ago
MAS: MAS Building, Singapore Public Service Division Full time $90,000 - $120,000 per year[What the role is]You will be part of a team in the Corporate Services Department responsible for the planning, operation, maintenance, improvement and upgrading of building, mechanical and electrical facilities in MAS. The objective is to achieve and maintain a conducive work environment and reliable building services to support MAS businesses in an...
