Mobile Phone Technician

3 days ago

Tai Seng, Singapore Novel Communication Pte Ltd Full time $40,000 - $60,000 per year

Key Responsibilities

  • Conduct comprehensive assessments of mobile devices to identify hardware and software faults.
  • Utilise diagnostic tools and industry-standard testing procedures to determine repair requirements.

  • Perform hardware repairs including (but not limited to):

  • Screen and LCD replacement

  • Battery replacement
  • Charging port repairs
  • Camera, speaker, and microphone replacements
  • Motherboard-level repair
  • Handle software-related tasks such as system updates, resets, backup/restore, and firmware troubleshooting.
  • Test devices post-repair to ensure all functions are working correctly.
  • Verify all resolved issues before returning devices to the customer.
  • Explain diagnostic results and repair recommendations clearly to customers.
  • Provide accurate repair quotations, estimated timelines, and after-service advice.
  • Maintain professionalism and upload service standards during customer interactions.
  • Monitor and record usage of spare parts, and report low stock levels.
  • Complete job sheets, repair logs, and service records accurately and promptly.

REQUIREMENTS

  • Minimum Nitec in IT or Engineering. (Fresh graduates are welcome to apply)
  • Prior experience in mobile device repair or electronics servicing is an advantage.
  • Strong understanding of mobile hardware and software systems.
  • Good communication and customer service skills.

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