Service Consultant
1 week ago
Responsibilities
- Assist customer to file accident report & advise on appropriate claim option available eg: TP or OD.
- Provide clear estimation for insurance claims.
- Follow up on claim authorisation standard.
- Liaise with insurance company for motor claims.
- Monitor job progress and update customers on repair status.
- Follow up with part executive on parts availability.
- Close and invoice job once repair is done.
Requirements
- Minimum NTC2 in MVM/Automotive Technology
- Good knowledge of car components, estimation system, Autoline.
- Knowledge in Motor Claim Framework.
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