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Shop Cashier

2 weeks ago

Orchard, Singapore MST Golf Full time $33,840 per year

Job Responsibilities:

Customer Service Excellence

  • Engage customers with expertise by providing 1-to-1 personalized advice on golf equipment, accessories, apparel and services based on customers' needs and preferences
  • Create a memorable shopping experience by providing exceptional level of customer service that exceeds customer expectations and always be approachable and gracious in all customer interactions
  • Handle inquiries and complaints professionally and resolve customers' concerns with patience and efficiency to ensure customer satisfaction

Sales Commitment

  • Achieve or exceed weekly sales target, proactive in promoting products that suit customer needs and cross-selling complementary goods and services to boost sales
  • Execute in store marketing and promotional displays based on company's guidelines and support local golf sales events
  • Demonstrate product knowledge and continuous learning for latest golf products, trends, and promotions to service customers' inquiries

Inventory Management

  • Monitor stock levels to ensure shelves are always well-stocked, tidy, and reflect accurate inventory levels to avoid customer dissatisfaction
  • Conduct regular inventory checks and assist in cycle counts and annual stock takes to maintain inventory accuracy and prevent shrinkage
  • Assist in coordinating with stock merchandisers and report low-stock or overstock situations to the team to support inventory management.

Store Operation & Safety

  • Maintain store cleanliness to ensure the store is clean, organized, and presentable to reflect the brand's professionalism and attract customers
  • Maintain merchandise in accordance with company's visual merchandising guidelines. Actively participate in all merchandising activities including, but not limited to, daily stock maintenance, product transfers, and folding clothes.
  • Support operational efficiency and to assist with opening and closing duties, including cash handling and securing the premises.

ILG Membership

  • Register new members: Actively encourage customers to sign up and assist them through the registration process
  • Promote ILG membership benefits: Educate customers on the advantages of ILG membership, such as exclusive discounts, events, and perks
  • Build customer loyalty: Cultivate long-term relationships through personalized service and follow-ups to encourage repeat business

Requirements:

  • At least 1 year in a similar role within the retail industry
  • Proven experience in achieving sales targets and KPIs
  • Strong clients focus with an ability to build lasting relationships
  • Exceptional verbal and presentation skills
  • Positive, collaborative, and goal-oriented team member
  • Friendly, professional demeanour with effective communication
  • Ability to perform well in a fast-paced environment
  • Demonstrates punctuality, honesty, and discipline
  • Self-motivated, driven, and open to feedback
  • Able to commit to rotating shifts (opening & closing hrs)

Benefits:

  • Attractive Commission + OT + Incentive + Performance Bonus
  • Career Advancement
  • Health Insurance + Medical & Hospitalization Insurance + Life Insurance + Personal Accident Insurance
  • Up to 14 days Annual Leave
  • Sick Leave Benefits + Statutory Leave Benefits
  • Friendly Working Environment + Teamwork Environment

*Want to know more about us? Please click the link here:

Job Types: Full-time, Permanent

Pay: $1, $2,800.00 per month

Benefits:

  • Additional leave
  • Employee discount
  • Health insurance

Work Location: In person