IT Technician

3 days ago


Singapore People Profilers Full time $40,000 - $60,000 per year

Job Description:

  • Perform deployment exercises per customer requests.
  • Ensure the proper deployment process is follows.
  • Effective escalation of complex issues to next level for assistance in a timely manner
  • Provide accurate and timely documentation in IT Service Management Tool.
  • Perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.
  • Proactive update and follow up to end users.
  • Coordination and liaison with customer or other support teams
  • Focus on SLA and resolution process.
  • Maintain a high level of customer satisfaction.
  • Guide end user on required applicable tasks.
  • Timely status updates to close open work orders
  • Administrative tasks when required.
  • Other adhoc task as assigned

Job Requirement:

  • Minimum NITEC in IT
  • Required to support Chinese speaking users
  • Basic IT knowledge
  • It is a roaming role, candidate must be willing to travel around (transport cost reimbursement)

Working hours: Monday to Friday (9am to 6.30pm)

Candidate is expected to cover east area of Singapore - Roaming role.


Please note that this would be a 1 year renewable contract.


We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on apply now or send your updated resume to

Berlyn Lum Miao Yu

Registration Number: R1766577

EA License Number: 02C4944

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705


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