Junior IT Support Specialist

1 day ago


Changi, Singapore S.F. Express (Singapore) Pte Ltd Full time $30,000 - $40,000 per year

Job Responsibilities:

IT & Technical Support

· Serve as the first point of contact for internal IT-related issues, providing technical assistance to users.

· Troubleshoot basic hardware and software issues such as printer malfunctions, network connectivity, and email access.

· Assist users in resolving login and system access problems.

· Escalate more complex IT issues to senior support teams when necessary.

· Document common IT issues and resolutions to improve response times and efficiency.

Documentation & Inventory Management

· Maintain accurate IT asset inventories (hardware, software licenses, peripherals).

· Document system configurations, network diagrams, and change logs to ensure audit readiness.

· Manage IT procurement records, including purchase orders, warranty details, and disposal certificates.



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