IT Engineer
2 days ago
Job Responsibilities
- Installing computer hardware and software.
- Perform assets, Inventory, and deployment (hardware and software) management
- Liaise with IT vendors to ensure cost-effective, timely quality service delivery
- Support and troubleshoot any IT related problem
- Supporting other Meinhardt Global Branch Office
- Provide day-to-day IT support operations and ad-hoc duties when assigned
- Implement and maintain the computer systems so they are compliant with the organization's guidelines or SOP (Standards Operating Procedure).
- Troubleshooting basic network and software issues.
- Active Directory, o365 and SharePoint administration.
- Training staff on computer, system and cyber security.
- Fixing hardware, software, and networking issues.
- Responding to general IT requests.
- Ensuring security software is kept up to date.
- Weekly reports and meeting with the IT manager to discuss system needs.
- Installs, configures, and tests operating systems, application software, and system management tools
- Take proper security measures for the systems.
- Basic understanding of cloud platforms, preferably AWS
- Ensure that all installed systems and infrastructure are managed and monitored on an ongoing basis.
- Basic knowledge in Cisco command & Cisco Email Security products.
Job Requirements
- Diploma in IT, Computer Science or equivalent
- Min 3 years of experience in end-users, hardware and software support.
- Basic knowledge of LAN and WAN
- Highly motivated and hardworking, with positive attitude
- Good command of written and spoken English
- Good interpersonal and customer service skills
- Ability to carry out first-level troubleshooting
- Resourceful, with strong problem-solving skills and ability to work independently
- Strong sense of responsibility and commitment to providing IT support to end-users
- Basic experience in Autodesk environment would be an added advantage
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