IT Engineer

Job Responsibilities

• Installing computer hardware and software.
• Perform assets, Inventory, and deployment (hardware and software) management
• Liaise with IT vendors to ensure cost-effective, timely quality service delivery
• Support and troubleshoot any IT related problem
• Supporting other Meinhardt Global Branch Office
• Provide day-to-day IT support operations and ad-hoc duties when assigned
• Implement and maintain the computer systems so they are compliant with the organization's guidelines or SOP (Standards Operating Procedure).
• Troubleshooting basic network and software issues.
• Active Directory, o365 and SharePoint administration.
• Training staff on computer, system and cyber security.
• Fixing hardware, software, and networking issues.
• Responding to general IT requests.
• Ensuring security software is kept up to date.
• Weekly reports and meeting with the IT manager to discuss system needs.
• Installs, configures, and tests operating systems, application software, and system management tools
• Take proper security measures for the systems.
• Basic understanding of cloud platforms, preferably AWS
• Ensure that all installed systems and infrastructure are managed and monitored on an ongoing basis.
• Basic knowledge in Cisco command & Cisco Email Security products.

Job Requirements

• Diploma in IT, Computer Science or equivalent
• Min 3 years of experience in end-users, hardware and software support.
• Basic knowledge of LAN and WAN
• Highly motivated and hardworking, with positive attitude
• Good command of written and spoken English
• Good interpersonal and customer service skills
• Ability to carry out first-level troubleshooting
• Resourceful, with strong problem-solving skills and ability to work independently
• Strong sense of responsibility and commitment to providing IT support to end-users
• Basic experience in Autodesk environment would be an added advantage