Sales Support Coordinator

Zuellig Pharma
is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of the Role:

This role is responsible to develop proposal/quotes (to fulfil client requirements) through collaborations with internal stakeholders – to meet deadlines and contribute to winning new business opportunities

What You'll Do:

• Evaluate clients' proposal request; identify client's requirement through study synopsis/specification forms and develop proposal/budget - Depot Services and Clinical Sourcing quotation, overview, supply approach.
• Working closely with Business Development team to align account strategy, while collaborating with other internal stakeholders/vendors to identify best proposal strategy/approach.
• Develop and execute consistent quotation for local, regional & global RFQs through standardized documents and templates.
• Integrate proposal materials into final client ready package.
• Assist with Work Orders/Project Orders preparation for onboarding project matters
• Update the monthly leads to Proposal Manager on RFP, RFQ, award submittals. Ensure database is up-to date with accurate information for reports generation/analysis
• Administratively support proposal RFQ/RFI/RFQ questionnaire and act as point of coordinator to internal stakeholders to gather proposal document data (e.g. Operations/ Finance/ Business Developments/ Affiliates)
• Develop & maintain Request for Proposal information in shared directories according to department standards
• Maintain proposal milestones schedule like issue & review dates, kickoff meetings and due dates.
• Any other ad-hoc duties.

What will make you successful:

Must-Have:

• Diploma or Degree Holder
• Proposal specialists are expected to have experience in the field of business development, marketing or sales support.
• Strong in Microsoft Office
• Have the final eye for proposals, so along with the education you will need to be able to accurately proofread the entire proposal.
• Good communication, coordination & numerical & administrative skills
• Ability to analyze and think critically.

Advantage to Have:

• Experience in relevant industry (preferably Clinical Trials)
• Technologically savvy, for example pivot tables, macros, data analytics
• Personal attributes sought are independence, team player, resourcefulness, analytical, initiative, flexibility, and willingness to accept and implement changes.
• Expected to adopt a hands-on approach at work, with the ability to meet deadlines and requests under tight time constraints.

What we offer:

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.