Technical Trainer

4 days ago

Paya Lebar, Singapore EIG Dermal Wellness (S) Pte Ltd Full time $60,000 - $120,000 per year

Are you passionate about treatments, love grooming talent, and ready to take the lead?

We're on the lookout for a hands-on, energetic, and inspiring Technical Trainer & Performance Coach to shape the next generation of skincare and makeup professionals across 4 to 9 centers. This isn't just about training — it's about creating transformation. From onboarding to upskilling, treatment protocol to consultation coaching, you'll play a key role in building confident, high-performing teams who deliver real results. If you're the kind of person who thrives on action, loves seeing people grow, and wants to make a visible impact — this is your stage.

Train with Purpose

  • Lead high-impact, bilingual (English & Chinese) training sessions across facial, skincare, and makeup services
  • Guide new hires through their full technical journey — theory, hands-on, SOPs, and confidence building
  • Run refreshers and workshops that close skill gaps and re-energize the team
  • Train new product/treatment launches with clarity, excitement, and structure

Build Service Excellence

  • Conduct technical assessments and ensure SOP standards are met across all centers
  • Update and refine treatment and makeup protocols to improve quality and service flow
  • Collaborate with the HOD to develop innovative new treatments based on market trends
  • Stay ahead of skincare and beauty trends to keep our offerings competitive

Coach for Real Results

  • Role-play consultation flows and help staff overcome objections with confidence
  • Improve the tools and flow therapists use to connect with clients and close the sale
  • Create long-term regime programs that deliver visible results and client loyalty
  • Be a go-to mentor who lifts morale while pushing for growth

What You Bring

  • 4+ years' hands-on experience in facial, skincare, or professional makeup
  • Experience as a trainer, team lead, or senior therapist/makeup artist
  • Certified by CIBTAC, CIDESCO, ITEC (or equivalent) – a must
  • Strong in technical skills, product knowledge, and SOP execution
  • Fluent in English & Chinese – you're confident delivering training in both languages
  • Organized, proactive, and someone who takes pride in raising standards
  • Bonus: You hold a coaching certificate (ACTA, ICF, NLP, etc.)

What's In It for You

  • A key role that directly impacts service quality, client experience, and center performance
  • The freedom to lead training across multiple locations and shape the standard
  • A collaborative team that welcomes new ideas and innovation
  • Full support during onboarding — including 3 weeks of training at our HQ in Malaysia
  • A chance to do more than just train — to coach, create, and lead

Additional Information

  • 5 days' work week, Mon to Fri, 9.00am to 6.00pm
  • Office directly connected to Paya Lebar MRT (Paya Lebar Square Office Tower)
  • Requires regular travel to between 4 and 9 AsterSpring retail centers in Singapore
  • Reports to the Head of Department (Skincare)
  • You'll work closely with Center Managers, the Sales team, and HQ Training leaders

If you're ready to step up, lead change, and bring out the best in others — this is your moment. Apply now and let's grow together.