Professional Service Engineer – VoIP/ UC
3 hours ago
party providers, ability to develop project plans including a detailed statement of work and lead customers through
project delivery.
Responsibilities:Provide technical assistance to customers through implementation and deployment.Act as customer trusted advisor, consult customer about solutions options after understanding their needs/expectations.Plan, manage, and execute SOW/contract deliverables for Professional Service offerings.Lead kick-off meetings to ensure customers are covered for all aspects of deployment and operations.Act as a sales representative by discussing new possible new solutions, marketing the services, and conveying the benefits.Discover, isolate and duplicate problems and develop solutions using software and hardware tools as required.Accurately record customer issues and document resolutions.Identify opportunities for improvement.Maintain a thorough understanding and broad knowledge of product and service offers and solutions.Perform on-site services as required.Deliver technical training/knowledge transfer to customers/partners as required. Qualifications:MS/BS in EE/CS.Minimum of 10 years direct technical working experience in the Telecom and Data Communications with an emphasis on voice applications.Experience with TDM signaling protocols mandatory.Solid understanding of IP Telephony Gateways and various signaling protocols including but not limited to SIP and H.323.Solid understanding of Windows and Linux platforms.Experience with Microsoft technologies is a plus (Skype for Business, TEAMs).Microsoft certification in Unified Communications preferred. CCNA certification is advantage.Project Management experience a plus.Experience with both Enterprise and Service Provider client's a plus.Excellent written & verbal communication skills.Solid customer service orientation and a passion for excellence.Excellent diagnostic, troubleshooting and problems solving skills.Ability to work in a fast-paced environment.Willing and ability to travel (mostly domestic but some international travel may be required).Willing to participate in 24x7 On-call support duties for after-hours support on rotation basis.
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Singapore JonDavidson Full time $80,000 - $120,000 per yearResponsibilities:The FAE is part of the APAC Services Team. The focus of this Post-sale position is joining the Managed Service Operations (MSO) and Support (TAC) team, providing level 2/3 support and Professional Services to our APAC and Global customers, primarily for our SIP, Data Networking and Voice-over-IP (VOIP) gateways and Session Border Controllers...
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Sales Manager – VoIP/UC
3 hours ago
Singapore JonDavidson Full time $80,000 - $120,000 per yearResponsibilities:A Sales Manager well experienced in the Voice and Communication Enterprise and Service providers' market in Singapore. At least 5 years of actual experience of successful selling Voice communication software / appliances and/or Unified Communication to Enterprise and Service Providers' market from the business case point of view. Experience...
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Sales Manager – VoIP/UC
3 hours ago
Singapore JonDavidson Full time $80,000 - $120,000 per yearResponsibilities:A Sales Manager well experienced in the Voice and Communication Enterprise and Service providers' market in Singapore. At least 5 years of actual experience of successful selling Voice communication software / appliances and/or Unified Communication to Enterprise and Service Providers' market from the business case point of view. Experience...
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Field Application Engineer – VoIP/UC/CC
2 hours ago
Singapore JonDavidson Full time $80,000 - $120,000 per yearThe Field Application Engineer candidate would be an experienced engineer with proficiency in Technical Support and troubleshooting, as well as Professional & Managed Services Planning, Implementation & Operations. He must be comfortable working with customers, partners and 3rd party providers, and able to support and lead customers through troubleshooting...
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Pre-Sales Engineer
3 hours ago
Singapore JonDavidson Full time $80,000 - $120,000 per yearOur client is a MNC specializing in VoIP/Telephony/Contact Center/ UC solutions in the ITC industry looking for an experienced Pre-Sales engineer in all sales activity in the ASEAN & Middle-East region.Requirements:In charge of all technical activities in the sales process from the opportunity phase until it is ready to be handed over to the post sale phase....
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Pre-Sales Engineer
4 hours ago
Singapore JonDavidson Full time $100,000 - $120,000 per yearOur client is a MNC specializing in VoIP/Telephony/Contact Center/ UC solutions in the ITC industry looking for an experienced Sales engineer in all sales activity in the ASEAN.Requirements:In charge of all technical activities in the sales process from the opportunity phase until it is ready to be handed over to the post sale phase. Providing technical...
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Voip Network Engineer
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IT/UC Engineer
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Singapore ESCO PTE. LTD. Full timeWe are looking to hire an IT Engineer to manage our company's computer systems as well as managing POC deployments and demos to clients. As an IT Engineer, you will be responsible for hardware configurations, installing/upgrading software, managing network systems, system integration and training staff on correct operating procedures. Responsibilities For...
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Project Manager
4 hours ago
Singapore JonDavidson Full time $80,000 - $120,000 per yearOur client is a MNC specializing in VoIP/UC/Contact Center solutions in the IT and Telecom industry. Responsibilities:Customer facing focal point, for services delivery projects of VoIP, UC, CC SaaS & Managed Services. Leading all project delivery activities, from sales-handover, through planning & implementation, to successful service onboarding, across...
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Unified Communications
20 hours ago
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