Medical Social Worker

6 days ago

Kampong Pasir Ris, Singapore NTUC Health Co-operative Ltd Full time $60,000 - $120,000 per year

Our Medical Social Workers collaborate with a multi-disciplinary team of stakeholders to regularly review individual residents' medical, nursing, therapy, and social aspects as part of delivering person-centric care. They will be involved in the means-testing review, and provide fair payment proposals, financial application assistance, and any appropriate assistance based on the social & economic status of the family and/or resident.

Admissions

  • Provide financial counseling upon admission
  • Co-ordinate an assessment on site of the patient to assess nursing/rehab status/behavioral and any social concerns

Case Conference

  • Review social aspects inward with regards to activity participation, visitors and befriending, financial consideration status, etc.
  • Provide therapy/nursing/medical/social recommendations and support family and resident to complete home discharge or other care options
  • Review supporting documents for referral to other care options and seek financial assistance for home equipping as recommended by the therapist where required
  • Provide counseling to patients with psychosocial issues
  • Facilitate family conferences for discussion on financial considerations, if necessary
  • Work with the Nursing team to review care for residents and understand their social situation

Financial Assistance Schemes

  • Work with resident or next-of-kin on financial considerations (e.g. Government Means Test subsidy)
  • Review cases and facilitate meetings for Medifund cases
  • Apply for financial assistance (e.g. Means Test, Medifund, IDAPE, ELDERSHIELD, MFEC)

Reports

  • Update residents' profile and movement in database
  • Review next-of-kin details and update residents' social report
  • Review residents accounts receivable status report

Supervision/Development of team members

  • Manage and supervise team members in case management team
  • Guide on the professional development of team members

Qualifications

  • Degree in Social Work or related discipline
  • At least 5 years of relevant experience
  • Social work in healthcare background preferred
  • Good interpersonal and problem-solving skills
  • Caring, positive and self-disciplined individual
  • Ability to work well in a team
  • Proficient in Google Workspace (i.e. Gmail, Google Docs, Sheets, Slides etc)

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