F&B Supervisor

SUMMARY:

Oak & Ember is a cosy smoked meat restaurant specializing in delectable dishes and meat platters such as beef brisket, pork ribs, grilled chicken, pastas and sliders. Nestled in the heart of Loyang, our small establishment boasts a warm and welcoming atmosphere, delivering a unique culinary experience to our patrons. With a team of dedicated chefs and a friendly front-of-house crew, Oak & Ember takes pride in crafting exceptional smoked meat dishes that leave a lasting impression.

Key Responsibilities:

• Manage opening, closing shift and any ad-hoc duties assigned by management
• Can handle all Front-of-House stations, including the duties and service procedure. Require hands-on whenever necessary
• Resolve any complaints/feedback efficiently during the shift
• Promptly handle general enquiries and in-house delivery orders
• Prepare the shift with proper planning and ensure the shift runs smoothly
• Oversee the staffs on duty to ensure quality service standards rendered and SOPs compliance,
• Ensure overall positive dine-in experience and service standards are delivered
• Responsible for ordering and ensure sufficient stocks for operation
• Monthly filing of supplier invoices
• Training of new team members and update the training progress to Manager
• Ensure proper cash handling and reconcillation at the end of day
• Report & update managers for all ops matters, including maintenance/equipment issues
• Maintain restaurant cleanliness and housekeeping duties
• Take care for company property, equipment, and resources; report damages or issues to management immediately
• Maintain proper hygiene and safety standards at all times to ensure a clean and safe environment for both guests and staff
• Compliance to SOPs and company policies
• Able to multi-task and work effeciently under pressure in a fast-paced environment"

Job Requirements:

• Previous experience in similar role preferred but not required
• Excellent communication and customer service skills
• Ability to work effectively in a fast-paced environment
• Basic hygiene and safety consciousness
• Possess a positive working attitude
• Ability to work in a team
• Ability to work flexible hours, including evenings, weekends, and holidays

For more information about restaurant, visit

Interested applicants may apply here or send email to